Government Position | Administration Support | Coffs Harbour

Administration Support Officer
Location: Coffs Harbour
Rate: $35 - $40 per hour + super (pending experience)
Type: Full-time ongoing contract
Hours: 38 hours a week

Your new company

Hays is working with a federal government organisation that provides maritime safety services to the community. The position is based in Coffs Harbour, and we are seeking an experienced administration professional who is motivated, has excellent organisational skills, and is committed to delivering high quality outcomes and services.

Your new role
As an Administration Support Officer, your day-to-day responsibilities will include:

• Responding to queries from internal and external stakeholders via phone and email.
• Providing timely and accurate information to customers to ensure compliance and understanding of the certification process.
• Lodging, assessing, and processing applications to the department.
• Entering data meticulously into the customer records management system.
• Maintaining records in alignment with business policies and procedures.
• Facilitating the issuance of certificates.
• Staying informed about relevant legislative and policy requirements for the certification applications.

What you'll need to succeed

• Administrative Experience: Proven experience in administration or relevant qualifications is essential.
• Background working in a government position supporting a high volume workload is essential.
• Microsoft Suite Proficiency: Ability to use Microsoft Office applications effectively.
• Commitment to Excellence: A track record of delivering high-quality outcomes within deadlines.
• Record Management: Familiarity with computerised recording systems (e.g., TRIM, HPERM, Content Manager).
• Communication Skills: Strong verbal and written communication skills, with the ability to convey complex information to diverse audiences.
• Analytical Aptitude: Demonstrated ability to interpret and analyse evidence.
• Experience working in a government role previously would be highly beneficial.

What you'll get in return

• Positive and supportive team environment.
• Fantastic opportunity to work in a government organisation.
• Weekly pay cycle + excellent pay rate.
• Receive ongoing support from your consultant at Hays

What you need to do now
If you're interested in this role, forward an up-to-date copy of your CV to [email protected]. Please include a short summary of your suitability for the role. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Why partner with Hays
Candidates - Looking to take the next step in your career? Register with Hays Recruitment! As a leading recruitment agency, we connect talented professionals with top employers across various industries. Our expert consultants provide personalised support, helping you find roles that match your skills and career aspirations. With access to exclusive job opportunities and a vast network of employers, Hays Recruitment is your trusted partner in achieving your career goals.

Clients - Partnering with us means gaining access to a pool of highly skilled candidates ready to make an impact. Our tailored recruitment solutions ensure you find the right fit for your team, saving you time and resources. With our industry expertise and commitment to excellence, we help you build a workforce that drives success.

Join us today and unlock your potential - [email protected] | (02) 4925 3990