About the role

We are seeking a Bottle Shop Manager to join our team at McCartins Hotel in Leongatha, Victoria. This is a full-time position that will involve overseeing all aspects of our bottle shop operations, ensuring exceptional customer service and driving sales growth experienced preferred but not essential

What you'll be doing

• Manage the day-to-day operations of the bottle shop, including inventory management, stock ordering, and staff scheduling
• Provide excellent customer service by assisting customers, processing sales, and handling customer inquiries
• Implement effective merchandising and marketing strategies to drive sales and increase brand awareness
• Ensure compliance with all relevant liquor licensing regulations and hotel policies
• Lead and motivate a team of bottle shop staff, providing coaching and training as needed
• Analyse sales data and customer trends to identify opportunities for growth and improvement
• Collaborate with the hotel management team to develop and execute strategic plans for the bottle shop

What we're looking for

• Excellent customer service skills and the ability to provide a positive customer experience
• Proven success in leading and motivating a team, and a commitment to staff development
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Exceptional organisational and time management skills
• A passion for the hospitality industry and a commitment to delivering outstanding results

What we offer

At McCartins Hotel, we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive remuneration, opportunities for career development, and a range of benefits to support your wellbeing. If you are excited by the prospect of joining our team, we encourage you to apply today.

About us

McCartins Hotel is a well-established and respected hotel located in the heart of Leongatha, Victoria. With a rich history dating back to the 1800s, we pride ourselves on providing a warm and welcoming atmosphere for our guests. Our diverse range of facilities, including the bottle shop, restaurant, and accommodation, make us a popular destination for locals and visitors alike. Join our team and be a part of our continued success!

Apply now