• Permanent Full Time
• Melbourne CBD
• Hybrid Working Arrangement

We are seeking an experienced Oracle CX Technical Consultant to provide technical expertise in Oracle Customer Experience (CX) applications and a solid background in system integration and customisation.

This role requires close collaboration with functional consultants and business stakeholders to design, develop, and implement innovative technical solutions that enhance Oracle CX capabilities.

Key Responsibilities:

• Collaborate with functional consultants and business stakeholders to gather and analyse technical requirements.
• Design, develop, and implement customisations, extensions, and integrations for Oracle CX applications.
• Configure and customise Oracle CX modules, including Fusion CX Sales Cloud and Fusion CX Service Cloud.
• Utilise Visual Builder Cloud Services and Visual Builder Studio to develop bespoke applications and cloud solutions.
• Perform data migration and integration tasks using Oracle tools and technologies.
• Develop REST and SOAP web services for seamless system integration.
• Troubleshoot and resolve technical issues related to Oracle CX applications.
• Conduct performance tuning and optimisation of Oracle CX systems.

Key Requirements:

• Strong proficiency in Oracle CX applications, including Fusion CX Sales Cloud and Fusion CX Service Cloud.
• Extensive experience with Visual Builder Cloud Services and Visual Builder Studio.
• Hands-on experience with REST and SOAP web services for system integration.
• Strong understanding of CRM processes and best practices.
• In-depth knowledge of Oracle CX architecture and technical components.
• Understanding of cloud computing concepts and Oracle Cloud infrastructure.
• Oracle certifications such as Oracle CX Cloud or similar.
• Strong problem-solving skills with exceptional attention to detail.

Salary Package: $110K-$120K Base + Superannuation

Job Ref: 3884267

TO APPLY: please click on the appropriate link.