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Claims Manager

Fuse Recruitment
South Yarra, VIC
A$100,000-$150,000 p/a
Insurance & Superannuation → Claims
Full-time
On-site

Posted 24 days ago


Who will you be working with?
Our client is a dynamic, technology-focused insurance brokerage startup who has experienced exceptional growth in their first few months of operating. With a strong, diverse management team bringing over 70 years of industry experience, they are poised for rapid growth and are seeking an experienced Claims Manager to lead their claims division.

This is a key role within the business, responsible for managing a diverse portfolio of commercial claims across multiple industries. Our client is looking for a Claims Manager with 5+ years of experience, ideally from a broking environment, though insurer backgrounds will also be considered.

What are the benefits?

  • Opportunity to work in a collaborative and innovative environment
  • Be part of a team that leverages cutting-edge technology to provide efficient and effective solutions
  • Progression based on performance, with the opportunity to grow a team
  • Access to support resources
  • Modern and vibrant office environment


What will you be doing?

  • Handle a broad range of commercial claims from lodgement to resolution, ensuring clients receive timely and effective support.
  • Act as a trusted advisor, guiding clients through the claims process and negotiating favourable outcomes.
  • Work closely with insurers and underwriters to ensure fair settlements and proactive claims handling.
  • Develop and enhance internal claims processes to improve efficiency and client experience.
  • Identify potential risk exposures for clients and provide strategic claims advice to mitigate future issues.
  • Work closely with the broking team to ensure seamless claims support and maintain strong client relationships.

What do you need?

  • 5+ years of claims management experience in a broking or insurer environment (broking preferred).
  • Strong understanding of commercial and domestic insurance claims, including financial lines, professional indemnity, property, and liability.
  • Excellent negotiation skills and experience dealing with insurers, underwriters, and clients.
  • A client-first mindset with the ability to provide clear, professional advice.
  • Strong problem-solving skills with the ability to manage complex claims.

For a confidential discussion about this opportunity, please call Sarah Frank on 0412 905 729 or send your application to [email protected]

At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you!

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!

#SCR-sarah-frank
#ChooseFuse


About Fuse Recruitment

Brisbane, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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