The Company
Our client is a prestigious luxury group renowned for their exquisite watch boutiques and exceptional customer service. As a leader in the industry, they provide an unparalleled shopping experience for watch enthusiasts and collectors. The boutiques showcase an exclusive collection of world-class brands, offering both timeless classics and contemporary masterpieces.

The Role
In an exclusive partnership with our client, we are seeing a passionate and results-driven Sales Associate / Client Advisor to become an integral part of the Sydney boutique team. You will be responsible for delivering outstanding customer service, achieving sales targets, and building long-lasting relationships with clients. Your role will also involve assisting with inventory management, maintaining visual merchandising standards, and ensuring the boutique operates seamlessly.
Key Responsibilities:

• Meet and exceed monthly and quarterly sales targets.
• Develop and maintain a VIP customer database.
• Conduct daily stock counts and participate in regular inventory checks.
• Provide exceptional customer service, including aftersales support.
• Follow brand-specific luxury selling ceremonies.
• Manage aftersales services, including repairs and follow-ups.
• Assist with visual merchandising and store presentation.

Skills and Experience:

• Previous experience in luxury retail, preferably within the watch or jewellery industry.
• Proven track record of achieving and surpassing sales goals.
• Strong interpersonal skills with the ability to build and maintain client relationships.
• Ability to work efficiently in a fast-paced, multitasking environment.
• Excellent communication skills, both written and verbal.
• Professional, well-groomed appearance suitable for a luxury retail environment.
• Enthusiastic, proactive, and customer-oriented mindset.
• Team player with a commitment to excellence and continuous improvement.

Benefits:

• Competitive salary with attractive commission structure.
• Opportunities for career progression within the luxury retail sector.
• Ongoing training and development to enhance your skills and expertise.
• Work in a prestigious boutique with access to exclusive luxury brands.
• Become a part of a dynamic team that values passion, excellence, and customer service.

For More Information
For a brief, confidential discussion about this role or your next career move, please contact Michaela on 0423582206 or [email protected].