The Queensland Professional Firefighters Union (the QPFU) represents professional and auxiliary firefighters and fire communications officers and is one of Queensland’s strongest unions. We have a long history of successfully representing the industrial and professional interests of our members through enduring advocacy and powerful action.

To assist with this, the QPFU is seeking an Industrial Officer to take the lead in providing initial response to, and assistance with, all incoming members’ inquiries and issues. It is expected that should you commence in the role, you will use these member issues to develop your skills to eventually contribute to all aspects of QPFU’s work.

With direct assistance and supervision from experienced Industrial Officers, the QPFU Executive and other officials, you will commence in the role managing the industrial matters of QPFU members with support from your colleagues until you are able to take matters from initial contact through to their conclusion.

It is expected that in this role you will quickly gain an in-depth understanding of our membership and their professional needs, as well as the industrial, legislative and policy environment in which they work.

Over time, you will become fully independent in your role. Your skills will be developed to allow you to write policy, represent members at cross-union and political forums, negotiate on their behalf and advocate for them before the Queensland Industrial Relations Commission. We are seeking a long-term team member to join our small industrial team, develop skills and work alongside our members in their important work, to keep the QPFU the strong and representative union it has come to be known as.

This role provides an opportunity for those with experience and interest in workers’ rights and the union movement to develop their ability to work in every part of our Union.

To be considered for this role, you require:

• Knowledge of the Queensland industrial relations system (all QPFU members are employed by the State of Queensland (Queensland Fire Department)), or the ability to acquire this knowledge promptly via your experience in other jurisdictional industrial relations frameworks.
• Highly developed written and verbal communication skills that are adaptable for a broad range of purposes and audiences.
• Ability to identify, manage and continually evaluate competing deadlines and priorities.
• High level of research skill.
• Highly developed skills in analysis and interpretation.
• Highly developed strategic thinking and planning abilities.
• Commitment to the Union Movement values.
• Drivers’ License

The following experience will be very highly regarded:

• Qualifications in, or significant practical experience in, an IR related field.
• Experience working in a Union environment.
• Experience working in an inbound contact industrial environment for a trade union.
• Experience with case management and providing advice that covers complex concepts clearly and simply.

Wage:

• Salary range 95000-105000 depending on experience.
• 15% Superannuation.
• Other NES entitlements.

For more information:

Please contact Senior Industrial Officer Mr Anthony Cooke via email at [email protected] or by telephone at 0738440366.

To apply:

Applications close at midnight Wednesday 19 February 2025.

Send your completed application addressing the criteria set out above, along with a copy of your employment history to ‘QPFU Operations Manager’ at [email protected] or to 286 Montague Road West End, Queensland 4101.