The Senior Team Leader key responsibilities are:

• Provide leadership and management of staff to: deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.
• Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations.
• In conjunction with the Service Centre Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers.
• Identify training needs and collaborate with the relevant training and development specialists in defining the training gap, to enable content development and implementation. Provide advice to the relevant training and development specialists in the region regarding your evaluation of appropriate programs that support quality service delivery'
• Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services.
• Foster a culture and philosophy of frontline service delivery, cooperation, team work, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.
• Actively participate as a member of the Child Safety Service Centre Management Team and in quality assurance reviews of the service centre.
• Provide authoritative and specialist advice and decisions on complex casework matters, child protection policy, legislation and practice to relevant service centre staff to assist in the coordination of quality and appropriate client services.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Delegations

Team Leaders exercise specific delegations under relevant legislation (Child Protection Act 1999, Adoption of Children Act 1964, Children's Court Act 1992, Family Services Act 1987).

Living and working in Bundaberg offers a unique blend of professional fulfillment and lifestyle benefits. As a leader of a team of child protection workers, you'll find yourself in a supportive community dedicated to making a positive impact on the lives of children and families. Bundaberg is known for its friendly atmosphere, beautiful coastal scenery, and a relaxed pace of life, making it an ideal place to balance work and personal well-being.

In this role, you'll have the opportunity to lead a passionate team, collaborate with local organizations, and develop innovative strategies to protect and support vulnerable children. Bundaberg's strong sense of community and commitment to social welfare will provide you with the resources and encouragement needed to make a real difference.

In addition, the Bundaberg team are looking for a leader who can guide, develop, and support the capability of others having both depth and breadth of Child Protection Practice.

Join us in Bundaberg, where your professional expertise and leadership skills will be valued and where you can enjoy a fulfilling career while experiencing the charm and beauty of this vibrant region.

Make sure you read the whole role profile and follow the instructions for submitting an application.

Applications to remain current for 12 months.

Job Ad Reference: QLD/621111/25

Closing Date: Tuesday, 11th March 2025