Our Purpose

Uniting AgeWell strives to create and deliver innovative, high quality and accessible services to people through their ageing journey. In doing this, we address the physical, cognitive, emotional, social and spiritual wellbeing of those to whom we provide care and support.

We build our services from a foundation of research, education, partnership and respect, enabling us to better understand the needs and aspirations of our customers and their families and friends.

We celebrate and value the diversity of our communities, staff and volunteers.

The Role

This IT Systems Engineer role combines expertise in cloud technologies (especially Azure), security practices, and end-user computing management. It requires strong technical skills with a mix of administration, security, problem-solving, and strong communication with both internal teams and vendors

Day to Day Responsibilities

• Regular reporting on Infrastructure equipment and centralised monitoring tools and logs
• Effective monitoring, tracking and remediation of faults & issues
• Perform technical administration of IT Infrastructure
• Provide technical escalation and assitance including support, diagnosis and resolution of system faults across IT Infrastructure
• Own and manage vendor relationships - raising and managing tickets
• Maintain infrastructure, cloud and SaaS based systems to a high performance and security level
• Maintenance and management of AVD deployments across infrastructure and platform services
• Active Directory and Group policies deployment, config and management
• Develop, maintain and ensure adqequate internal IT documentation

Qualifications & Experience Required

• Working knowledge of Intune, Autopilot,
• SOE/ MDM Management
• Understanding and experience in ITIL Processes and terminology
• Proficient in Security practices such as Conditional Access and Zero Trust
• Sharepoint & PowerShell experience desired
• ServiceNow - ITSM Ticketing experience
• Vendor relationships experience
• Willingness to travel throughout Victoria and Tasmania as requied
• Satisfactory National Criminal Police Check
• Working With Children Check (VIC)
• Annual Vaccinations, inline with with vaccination policy

Please APPLY NOW with a Word version of your resume.