PWA Electrical Services is a well-established and expanding Company providing quality Electrical install service and maintenance within the residential, commercial and building sector throughout the Perth Metropolitan area. Ensuring our growing client base receives the highest in quality service from our team is paramount and are the core values of our business.

Due to continuing growth, a position has now become available in the form of receptionist.

A large portion of your day will consist of client liaison, entering job orders and customer service in the form of front-end phone and email correspondence. In addition, managing jobs and quotes through a reporting process to our larger clients would also form part of your job role.

This role is suited to the individual who enjoys variety, knows the value of multi-tasking, meeting deadlines and is able to see themselves as the ‘office allrounder’

In this role, you will experience the ‘start to end’ process of not only managing our clients but also processing customer orders and receiving incoming deliveries.

Full training will be provided, however, a ‘can do’ attitude and a want for diversity and growth within your personal career journey is required in order to succeed and enjoy the job satisfaction this role offers.

If you are self-motivated, possess solid communication skills (both verbal & written), are customer service driven, have an eye for detail and are well organised, then this is your new exciting career opportunity, and we want to hear from you.

Daily duties will include:

• Entering of client work orders.
• Phone liaison - customer enquiries and general phone management.
• Customer liaison including quoting and after sales follow up.
• Preparing of customer invoices and processing client payments.
• Assisting our scheduler with project demands and documentation.
• Receiving of customer material orders and general incoming deliveries.
• Office Allrounder duties as required

Short Listed Candidates will possess the following attributes:

• Proven experience in providing a high level of quality customer service, min 5years experience.
• Ability to multitask as well as work under pressure to meet deadlines.
• Ability to prioritise tasks and enjoys a fast-paced working environment.
• Possess an ability to adapt and learn in- house software systems.
• Ability to working to strict deadlines with a ‘can do’ attitude.
• Be reliable and punctual.