Our Company

Pivotal Andor have been proudly serving businesses in NSW for over four decades. We deliver tailored technology solutions to meet our clients' evolving needs. At Pivotal Andor, we recognise the role of technology in driving change to achieve success in today's business landscape. With a strong commitment to embracing emerging technologies, we are dedicated to staying at the forefront of innovation.

The Position

We are seeking the services of a Photocopier Technician to join our team. This role involves:

• Installation & Maintenance: Set-up, service and repair of multi and single function print devices, and office equipment.
• Software & Troubleshooting: Implementing document management software, diagnosing faults, and resolving scanning issues.
• Customer Training & Support: Assisting customers with understanding and use of their equipment and/or software effectively.
• Parts & Inventory Management: Ordering necessary parts and maintaining accurate service records.
• Customer Engagement: Liaising with clients effectively and delivering exceptional customer service.

About You

We are looking for a self-motivated, customer-focused technician who can work both independently in the field and collaboratively within a team. Requirements for the role:

• Experience in the service and maintenance of office equipment in general and photocopiers specifically is preferred but not essential.
• Demonstrate previous experience in an electro-mechanical support environment.
• Demonstrate genuine interest in information technology
• High attention to detail and professionalism when engaging with clients.
• Excellent oral and written communication skills to liaise effectively with customers.
• Good physical health, as the role involves lifting, carrying, standing, walking, and bending under health and safety guidelines.
• Ability to adapt to various environments and complete site compliance when required.
• Full working rights in Australia and a valid Australian driver’s licence.

Why Join Us?

• Be part of an established business with over 40 years of industry experience.
• Work with a supportive and experienced team.
• Enjoy a role that provides variety, independence, and professional growth opportunities.

If you're a customer-focused, detail-oriented technician who enjoys working with office technology and thrives in a hands-on role, we’d love to hear from you!