
Integration Support Analyst
Peoplebank Australia VIC
Posted 25 days ago
Role: APS6 API/Integration Support Analyst
We are seeking an Integration Support Analyst to join our client on a 12-month contract, with the possibility of a 12-month extension. This role offers a hybrid working arrangement: 3 days in the office and 2 days from home.
Key Duties and Responsibilities:
- Assist Digital Partners with API registration and subscription, from application through to production.
- Maintain and configure APIs and applications.
- Troubleshoot API and integration issues, working closely with external vendors and level three technical teams.
- Use strong communication skills to interact with technical and business staff.
- Develop and maintain support documentation and reports.
- Apply ITIL methodology for incident management and service requests.
Must Have:
- Experience working with APIs and/or integration.
- Experience in administration and configuration of IBM API Connect.
- Exposure to CRM systems.
- Excellent communication skills.
- Ability to manage competing stakeholder groups.
- Experience in a support/operations role.
Citizenship: Candidates must be Australian citizens. Successful candidates will need to provide valid evidence of citizenship during the pre-engagement check.
We are seeking an experienced API and Integration Support Analyst to join our dynamic team to work on major ICT-based solutions.
If this sounds like you, APPLY NOW. For a confidential discussion, contact Priya Kuncham at 03 8080 7265 or email [email protected]. Job ref #265308.
About Peoplebank Australia VIC
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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