Role: APS6 API/Integration Support Analyst

We are seeking an Integration Support Analyst to join our client on a 12-month contract, with the possibility of a 12-month extension. This role offers a hybrid working arrangement: 3 days in the office and 2 days from home.


Key Duties and Responsibilities:

• Assist Digital Partners with API registration and subscription, from application through to production.
• Maintain and configure APIs and applications.
• Troubleshoot API and integration issues, working closely with external vendors and level three technical teams.
• Use strong communication skills to interact with technical and business staff.
• Develop and maintain support documentation and reports.
• Apply ITIL methodology for incident management and service requests.

Must Have:

• Experience working with APIs and/or integration.
• Experience in administration and configuration of IBM API Connect.
• Exposure to CRM systems.
• Excellent communication skills.
• Ability to manage competing stakeholder groups.
• Experience in a support/operations role.

Citizenship: Candidates must be Australian citizens. Successful candidates will need to provide valid evidence of citizenship during the pre-engagement check.
We are seeking an experienced API and Integration Support Analyst to join our dynamic team to work on major ICT-based solutions.

If this sounds like you, APPLY NOW. For a confidential discussion, contact Priya Kuncham at 03 8080 7265 or email [email protected]. Job ref #265308.