• Information Technology Services (ITS)
• Full-time, permanent position
• Base salary will be in the range $91,658 - $98,330 + 17% Superannuation (HEW Level 6)
• Based at our St Lucia location

About This Opportunity

The Functional Systems Analyst contributes to the design, implements system configuration changes and undertakes production support activities within a large ERP system, as part of business as usual or project activities. The role contributes to continual system improvement through identifying inefficiencies and opportunities for improvement in processes and configuration. The position provides Tier 1 and 2 support to the University's user community.

Key responsibilities will include:

• Adopt and promote sound cyber security practices in compliance with UQ's Cyber Security Policy and procedures.
• Design, configure, implement, test, and document solutions to deliver features that meet customer requirements.
• Provide Tier 1 and 2 support for customer and system issues, ensuring timely resolution and adherence to service delivery expectations.
• Participate in continuous improvement activities, change management, and testing while adhering to process standards and regulations.

About ITS

The Division of Information Technology Services (ITS) at The University of Queensland provides an information environment that supports the teaching, learning, research and engagement objectives of the University and contributes positively to the student experience and the University's reputation, in line with our values of Service, Team, Accountability and Results. It delivers network, systems and IT infrastructure support to the University, and application development.

Also located within ITS, is the internationally recognised network security group, AusCERT, which provides Internet security services throughout Australia and New Zealand. ITS manages core networks not only for the whole of The University of Queensland, but also works with other Queensland universities to manage access to the national university network (AARNet). ITS also operates research computing infrastructure and hosts many of the University's largest servers.

About You

• Bachelor's degree in IT, business, or related field, or equivalent experience and education/training.
• Ability to advise on complex features and functions within ERP platforms, particularly Peoplesoft Student and Finance ERP (highly desirable).
• Experience in system configuration and feature implementation while maintaining system integrity, including peer code reviews.
• Skilled in managing and executing test cases and scripts based on functional and non-functional specifications.
• Excellent written communication skills, including the ability to draft clear functional and technical specifications.
• Strong interpersonal and collaboration skills, working effectively with diverse teams to achieve outcomes.
• Self-motivated with a positive approach to achieving goals, both individually and within a team.

Desirable: Experience with Peoplesoft Student and Finance ERP.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check, etc.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Steven Okolicsanyi at [email protected] For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Cover letter summarising how your background aligns to the 'About You' section
• Resume

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

Applications close Sunday, 2 March 2025 at 11.00pm AEST (R-45096). Please note that interviews have been tentatively scheduled for Monday March 10.