Administration Assistant

STTARS (Survivors of Torture and Trauma Assistance and Rehabilitation Services)

• Full-time | ongoing

• Level 3 SCHADS Award 2010 | CBB salary packaging up to $15,999

• Specialist, client-centred torture and trauma counselling service

About STTARS:

Survivors of Torture and Trauma Rehabilitation Service (STTARS) is a non-government, not for profit organisation that has been operating in South Australia since 1991. STTARS has no political or religious affiliations. STTARS welcomes all people regardless of their age, ability, ethnicity, culture, gender, sexual orientation, language or religious beliefs – it is an LBGTQIA+ friendly service that is proudly committed to inclusion and equity for all.

STTARS’ vision is to seek a world where human rights are respected and violations are challenged. Our mission is to help survivors or torture and trauma to find their voices and rebuild their lives.

About the role

STTARS is looking for a bright, proactive and culturally sensitive administrator to provide support to our Administration Team. Reporting to the Executive Support and Administration lead, this position will be responsible for broad administration functions including reception duties, document and database management and word processing. This role will require a high level of professionalism, attention to detail and an ability to adjust based on competing priorities. A commitment to consistently providing a high standard of work is essential.

Key responsibilities include:

• Providing a warm welcome to our clients at all times

• Reception duties including managing the switchboard

• Providing administrative support including word processing/data management

• Coordination and liaison with clients, interpreters, external agencies and other team members

• Record management including filing and archived file management

• Participating in team meetings and working groups as required

As a part of our team, our ideal candidate will:

• Have exceptional interpersonal, communication and time management skills

• Have multicultural awareness and a professional demeanour working with people from all walks of life

• Have a high standard of confidentiality and empathy

• Be flexible in your approach to administration duties and reception services

• Have experience as an administration assistant or coordinator

• Be confident in your Microsoft Office skills

• Be an independent and self-driven individual who understands the importance and collaboration for mutual benefit

As a team member of STTARS, you can expect to be working alongside a highly skilled and professional team who are focused on the health and wellbeing of our clients.

Desirable criteria:

• Experience working within a culturally diverse setting

• Knowledge of the refugee/human rights sector or other community service areas and/or experience in a not-for-profit environment

• Experience managing website/social media content

• Skilled using Canva or similar to create advertisements, flyers and resources

For this position, the following documents must be provided before a formal employment offer can be made

• A valid and current Working with Children Check (WWCC)

• A valid and current National Criminal History Check (Police Clearance)

• Photo ID

• Evidence of right to work in Australia

Applications close at COB, Monday 3 March 2025. STTARS reserves the right to close applications prior to this date.

Applications including a cover letter and CV should be addressed to Stevie Bridgman (Executive Support and Administration Lead). For a confidential discussion, please contact Stevie on (08) 8206 8900.

For a copy of the Position Description, please visit the careers page of our website at www.sttars.org.au