Hayden Agencies is a wholesale distributor that supplies Australian and New Zealand businesses with a wide range of balloon and event decoration related products.

We require a competent individual who can join our growing customer service team. We receive countless emails and phone calls everyday with questions about stock, shipping procedures, delivery times, payment questions, you name it. We require someone who can quickly learn our operation processes in order to answer any questions a customer may have.

Other duties will include inputting data into our inventory system and other inventory and admin related tasks. With the opportunity to progress into other areas of a growing family business.

Please note the role is being offered PART TIME 3 days a week, Wednesday, Thursday and Friday (7:30am to 3:30pm).

Job tasks and responsibilities

• Answering calls
• Responding to emails
• Responding to Facebook and Tidio messages
• Inputting of data into our inventory system
• General admin work
• Trained in pick packing orders (as backup support)

Skills and experience

• High quality interpersonal skills, the ability to recognize customer needs and meet them in a timely manner
• Excellent organizational & time management skills
• Sufficient IT and Computer skills
• Effective communication skills / ability to work within a team and fit into our company culture
• Ability to follow instructions and Learn Quickly
• An Understanding of our product and operation must be acquired Quickly
• Must have a driver's License and own transport.

It is crucial that a genuine interest in our industry and its products is developed by the successful applicant.

For enquiries contact: [email protected]