MILLICENT MITRE 10

Join our winning team of over 490 staff across 19 sites in South Australia and Victoria!

• An exciting, fast-paced business with future growth in mind
• Great casual customer service positions available

The Company

K & B Timber & Hardware Pty Ltd (owned by Metcash) is a prominent player in the hardware, timber, building supplies, and truss manufacturing industries. For over 40 years, our team has been on a mission to build a sustainable business recognised for its value-adding, innovative products and outstanding customer service.

We achieve our mission by focusing on four key principles:

• Teamwork – Collaborating to achieve the best results for our customers and business.
• Accountability – Taking ownership of our work and striving for excellence.
• Risk Management – Identifying and mitigating risks to ensure a safe and efficient workplace.
• Integrity – Acting with honesty, fairness, and respect in everything we do.

With a network of hardware and building supplies stores, truss and frame manufacturing plants, a distribution centre, and a home selection centre, we offer diverse career opportunities!

The Role

We are looking for an enthusiastic individual with a passion for customer service and sales to join our Millicent Mitre 10 store. This is a casual position (up to 30 hours per week, with flexible weekday hours).

As a Retail Team Member, you will be a clear communicator, highly approachable, and knowledgeable in garden care, and retail operations. You will deliver excellent customer service, build strong relationships with customers, and assist with stock and garden product management.

Responsibilities include:

• Provide exceptional customer service and product advice.
• Assist customers with garden product selection, including fertilizers, plants, and pest control solutions.
• Maintain and present the garden centre area.
• Build strong customer relationships and identify their needs.
• Prepare customer quotes and process transactions, including banking and administrative duties.
• Manage stock levels, ensuring minimal shrinkage and stock loss.
• Maintain correct stock tickets and perform stock refills.
• Follow WHS procedures and ensure store cleanliness and safety.
• Support general administrative duties, including handling invoices, reconciliations, and stock management.

Required Skills and Attributes:

• Strong interpersonal skills and a team-oriented approach.
• Excellent communication skills and the ability to build rapport quickly.
• Knowledge and experience in gardening products (Preferable)
• Qualification in Horticulture (Desirable)
• Strong computer and administrative skills (e.g., processing orders, handling banking tasks).
• Comfortable with manual handling activities.
• Willingness to stay up to date with the latest paint and garden technologies.

We offer a supportive and rewarding work environment, where you will have autonomy and the chance to grow your skills in a dynamic retail setting.

To Apply

Please submit a combined cover letter and resume telling us about yourself, your career achievements, and why you see yourself working with K & B Timber & Hardware Group.

For any enquiries, please contact [email protected]

Apply now!

Please note: Only applicants progressing to the next stage will be contacted.