About PAC Trading

PAC Trading is a leading provider of sustainable packaging solutions, dedicated to offering innovative and eco-friendly products to our diverse clientele. Our Rosehill warehouse is also our Head Office and serves as a key distribution site across NSW, ensuring timely and efficient delivery of products to our customers.

Position Overview

We are seeking an experienced and detail-oriented Freight Coordinator to join our team at our Rosehill warehouse. The successful candidate will be responsible for receiving, prioritising and managing customer orders through printing picking tickets, distributing these to the warehouse team and then arranging freight to customer sites and providing excellence in communication between the freight team and internal and external stakeholders. This role is crucial in maintaining our commitment to timely and accurate delivery of products and customer communication.

Key Responsibilities

• Order Prioritisation: Printing orders as they come in and ensuring the correct priorities for picking and fulfillment.
• Freight Management: Coordinate and manage all aspects of freight, including booking, scheduling, and tracking shipments.
• Carrier Liaison: Communicate with freight carriers to negotiate rates, book shipments, and resolve any issues that arise during transit.
• Documentation: Prepare and manage shipping documentation, including picking tickets, invoicing etc
• Inventory Coordination: Work closely with the warehouse team to ensure accurate and timely dispatch of goods.
• Customer Service: Provide exceptional service to internal and external customers, addressing inquiries and resolving issues related to freight and delivery.
• Compliance: Ensure compliance with all relevant regulations and company policies, including health and safety standards.
• Reporting: Maintain accurate records of freight activities and prepare regular reports on shipping performance and costs.

Qualifications and Skills

• Experience: Minimum of 2-3 years of experience in a similar role, preferably within a warehouse or logistics environment.
• Knowledge: Strong understanding of freight and logistics processes.
• Communication: Excellent verbal and written communication skills, with the ability to interact professionally with carriers, customers, and team members.
• Organisation: Strong organizational and multitasking abilities, with a keen eye for detail.
• Technology: Proficiency in Microsoft Office Suite and experience with warehouse management or logistics software.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure.

Working Conditions

• Location: Based at PAC Trading's Rosehill warehouse. Located inside the warehouse.
• Hours: Full-time position, Monday to Friday 8am to 4pm.

Must be willing to undergo a police check as this is part of our background screening process.

PAC Trading is proud to be an equal opportunity employer.