About Us:

Residence on Langley Park is a serviced apartment that offers refined and elegant accommodation, providing guests with a sophisticated and luxurious stay experience. We feature upscale amenities, tastefully designed living spaces, and personalised services tailored to meet the needs of discerning travelers seeking a higher standard of comfort and style.

Join Our Team:

We are looking for enthusiastic individuals to join our friendly Front Office team. In this pivotal role, you will ensure exceptional guest experiences at our residence.

Main Duties:

• Welcome guests upon arrival and assist with check-in procedures.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Process guest payments and ensure accurate billing.
• Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests.
• Assist with reservations and room assignments as needed.
• Ensure compliance with hotel policies and procedures.
• Collaborate with the guest services team to continuously improve guest satisfaction and service delivery.

Key Requirements:

• A passion for customer service and meeting new people.
• Excellent professional communication skills, both verbal and written.
• High level of motivation, self-discipline, and the ability to work independently and as part of a team.
• Availability for morning, evening, and weekend shifts.
• Previous experience in the hotel industry is advantageous.

If you are interested, please apply today!