Looking for your next opportunity? Contribute your knowledge and skills to our team! Use your initiative and communication skills to care for our applicants and the experience they receive at every touch point of the candidate journey. From job ads to job offers, you will be responsible for conducting end-to-end recruitment for all positions, using KPIs to ensure a timely recruitment process. Come on board with Busways as a Recruitment Officer at our National Support Office in Pymble.

Our Environment & Benefits:

• Fitness Passport, a great scheme allowing you and your family to access multiple pools and fitness facilities around Sydney and regional NSW all under one competitive membership fee.
• Employee Assistance Program by Telus Health, giving you and your family access to an independent organisation that provides a broad range of personal support services.
• Office Lunch Club, providing access to discounted meals at work.
• Modern office environment, including large communal kitchen and outdoor lunch space, coffee machine, free fruit, and periodic company lunches.
• Free Staff shuttle available to Pymble from Central Coast or Blacktown locations.
• Career Progression, the chance to fulfil higher duties or undertake additional roles.
• Employee Referral Programs, the opportunity to earn a cash bonus for successfully referring qualified candidates for selected positions.
• On site secure parking for employees.
• Access to tax savings through novated leasing and salary packing providers that partner with Busways.
• Flexible work times around core office hours, and option to work from home two days a week.

More About the Role:

By facilitating recruitment between applicants and internal stakeholders no task will be too small for you when selecting the right person to fulfill business needs. Reporting directly to the Talent Acquisition and People Systems Manager, your responsibilities will include but not be limited to:

• Conducting end to end recruitment activities across the business.
• Sourcing and attracting candidates using databases, fairs and expos, as well as print and online media platforms.
• Conducting interviews and overseeing the selection processes by filtering candidates for open positions.
• Coordinating interviews and medicals as required.
• Conducting all necessary compliance checks and ensure all candidates have the correct qualifications for the position.
• Ensuring smooth and timely onboarding for successful candidates.
• Performing ad-hoc tasks and other duties as directed.

About Us:

At Busways, our core focus is on quality customer service, stakeholder engagement and employee development.

For over 80 years, we’ve delivered a professional, reliable standard of service. We currently operate bus service contracts for Transport for NSW in Western Sydney, North Shore and West, Central Coast and North Coast and the South Australian Public Transport Authority in Adelaide’s Outer South.

With a team of more than 2,800 people, committed to transporting over 53.7 million passenger journeys each year, we pride ourselves on taking a proactive approach to public transport delivery to ensure that the customer journey is seamless as possible.

Busways’ customer commitment is to provide a service that makes customers feel safe, welcome, comfortable, and impressed every time they travel with us. We believe that every single person in our team contributes in some way to the journey experience for our customers, no matter how indirectly - what you will do in this role will have some impact down the line to the customer.

Choose an Organisation that Values You:

We invite you to consider Busways as your Employer of choice through this opportunity. Join an organisation who supports an inclusive and safe, team focused environment, where you can expect to work alongside leaders and colleagues with diverse skills and knowledge to share, contributing towards the creation of a meaningful employment experience. We value, recognise and appreciate that our employees are the driving force behind our success, allowing us to thrive.

We offer our employees the chance to develop, evolve and take on additional duties throughout their time with us, providing possibilities to progress their career over time. We encourage our employees to follow their passion for growth within the organisation, supporting advancement throughout the journey they choose to share with us.

What We’re Looking for in the Successful Candidate:

• Excellent communication skills and the ability to build and maintain successful relationships.
• Demonstrated knowledge including, customer service, complaint handling, health and safety, policies and procedures, inclusion and diversity.
• Demonstrated ability to use initiative and maintain a high degree of confidentiality when dealing with complex matters.
• Sound computer literacy skills including proficient use of Microsoft Suite
• Demonstrated problem-solving skills, the capacity to successfully deliver high quality outcomes and meet deadlines.
• Demonstrated ability to work autonomously with a results driven approach and strong attention to detail.
• Strong organisational and time-management skills, with the ability to act responsibly and perform reliably.
• Must be an Australian Citizen or Permanent Resident.

Highly Regarded:

• Current Australian drivers licence issued by the relevant State.
• Prior recruitment or customer service experience.

Apply now:

If you believe this is the perfect role for you, please apply by submitting a resume and a cover letter that specifically addresses your suitability to the role Individual applications will be processed as soon as they are received. Applications can be submitted by clicking 'Apply Now'

For any queries about the role please contact the recruitment team on the above email address or give us a call on 02 9497 1800 or email us at [email protected]

Busways is committed to being an Equal Opportunity Employer, with a workforce that reflects the diversity of the communities we serve. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and those from diverse social, cultural, and gender backgrounds.

No agency applications, please.