• One max term and one Permanent Full time
• Location: Hornsby and Artarmon covering Northern Sydney
• Salary: $44.09/hr + super + salary packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

The Psychosocial Support Service aims to strengthen the capacity of consumers to live independently, safely, and productively in their community, form meaningful connections in a supportive environment, and reduce the need for acute care.

This role will support consumers to access and maintain engagement with the clinical supports and to establish meaningful personal and community connections and connect them to the support needed to develop their skills to sustain housing and live successfully in the community.

Max term contract ending on 27th March 2026

Your key responsibilities will be to:

• Conduct comprehensive assessments to identify psychosocial needs of the clients and develop individualized case plans
• Manage caseload of clients, create holistic strengthen based support plans and monitor progress
• Provide an intensive wrap around support with referral and connection to services
• Manage incoming new referrals of clients
• Develop and maintain relationships with internal and external stakeholders
• Provide accurate record keeping and updating of case notes and reports
• Uphold the program values and standards to ensure a positive outcome

Requirements for Success

• A relevant qualification in Community Services, Social Work or related field
• Strong Case management experience
• Driver's Licence
• Trauma informed knowledge
• Senior First Aid Certificate (or willing to obtain)
• Excellent interpersonal skills with ability to work cooperatively in a team environment and independently
• Excellent internal and external stakeholder management with high level communication skill

Before starting work with us, you will need to undertake a national police history check, qualifications, referee checks and working with children checks.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

How to apply

Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you