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Customer Advisor

Davidson
Brisbane, QLD
A$85,000-$90,000 p/a + 12.75% super + WFH
Insurance & Superannuation → Claims
Full-time
Hybrid

Posted 28 days ago


Looking for a job that makes a real difference?

Join our client as a Customer Advisor and help injured workers get back to work safely.

If you have experience in leading a team, building relationships, and helping others, we'd love to hear from you! This background shows you're a strong team player with a great work ethic, and it's a valuable asset in this role.

What you'll do:

  • You'll work closely with injured workers, employers, GPs, and health professionals to help get workers back on their feet.
  • Handle a portfolio of 40-60 personal injury claims, balancing your day with urgent needs and longer-term goals.
  • Bring together different perspectives, ensuring everyone is working toward the same goal-helping workers return to work safely.
  • You'll guide workers through tough times, offering clear advice and being there when they need it most.
  • With all the paperwork and claims, being organised will help you stay on top of everything in a busy, fast-paced environment.

What we're looking for:

  • Any experience in leading a team or group is a bonus.
  • Experience in job placement, allied health, personal injury claims, workers compensation, return-to-work services, or superannuation is highly valued. Roles in insurance, rehabilitation services, or employee wellness programs would also bring relevant skills to this position.
  • Understanding case management and relevant legislation is helpful.
  • Comfort in handling tough conversations and adjusting to change is key. Strong organisational skills to manage and prioritise multiple claims effectively.

The Benefits

  • Work-life balance: Flexible hours and the option for 50/50 work-from-home after 3 months.
  • Training and support: A comprehensive 6-week training program to help you feel confident and ready to succeed.
  • Career growth: Opportunities to develop and progress your career.
  • Great benefits: Competitive salary, 12.75% superannuation, and a 36.25-hour work week.

If you're looking for a meaningful career where you can help people get back to work and make a positive impact, apply now! We can't wait to hear from you.

Please apply by upload your current resume in Microsoft Word format only (.doc or .docx). Want to know more about Davidson? Visit us at www.davidsonwp.com


About Davidson

Melbourne, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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