About the Company

ORBE is celebrating 30 years in business, we are proud to be one of Adelaide’s most awarded salons, we focus on delivering the best in making our clients look and feel great!

An exciting opportunity exists for a special person to join our team.

Salon Co-ordinator

ORBE Salons are looking for an enthusiastic salon co-ordinator for their salons on a Part-time or Full-time basis. The ideal candidate would be energetic with a "can do'' attitude and approach to their work. You should possess strong leadership abilities and be able to demonstrate an exceptional level of customer care, process and manage multiple projects simultaneously. You will need to be highly organised and required to supervise and coordinate staff members, greet and tend to customers, manage the appointment schedules, and oversee the daily activities to ensure the efficient and profitable operation of the salon.

If this sounds like you, we would love to meet you!

Responsibilities

• Represent the ORBE salon brand, front of house, face to face and on the phone
• Supervise, motivate and encourage 10+ salon team members, daily. Ranging from Salon Seniors to apprentices.
• Responsible for building brand loyalty and creating incentives for targets reached by your team.
• Leading and inspiring your team to achieve their professional and personal goals. This includes KPI’s, targets and completing tasks on time etc
• Training staff on new systems, policies, and best practices.
• Supervising the appointment booking and cancellation schedules.
• Attending to complaints and queries
• Managing the ordering and stock control of equipment and supplies, including consumables, office supplies and sales products
• Meeting with the management team to develop operations, sales and marketing strategies
• Managing the petty cash, POS system and operational budgets.
• Ensuring that the salon is kept clean and organised

The Perfect Candidate

• Takes pride in their appearance, is fashion-forward and leads by example
• Has excellent communication skills and customer service abilities
• Thrives in a busy, dynamic environment
• Has the ability to multi-task and work in a fast-paced environment
• Maintains a positive and productive working relationship with other employees and clients
• Can integrate well into an established team and culture
• Is computer literate and is experienced working and growing client databases
• Flexibility to work evenings and weekends.
• Proof of rights to work in Australia

The Perks

• Be part of a supportive, fun and friendly team.
• Above Award wages
• Discount on retail products.
• Complimentary hair services for you to maintain beautiful hair!
• Family Discounts

Join Our Award-Winning Team at ORBE Hair Salon

Position: Salon Coordinator (Part-Time & Full-Time Available)
Locations: Norwood & North Adelaide
Employment Type: Flexible Work Options Available

Celebrating 30 Years of Excellence! ORBE is proud to be one of Adelaide’s most awarded salons, dedicated to helping our clients look and feel their absolute best. We are seeking a dynamic and highly organised Salon Coordinator to join our team and contribute to our ongoing success.

About the Role:

As a Salon Coordinator, you will play a vital role in ensuring the smooth and profitable operation of our salons. You will be responsible for leading and motivating our team, managing appointment schedules, overseeing daily operations, and providing an exceptional level of customer service. This position is ideal for a proactive, fashion-forward individual with excellent leadership skills and a passion for hair industry.

Key Responsibilities:

Serve as the welcoming face of ORBE, professionally representing our brand both in person and over the phone.

Supervise, motivate, and support a team of over 10 salon professionals, from senior stylists to apprentices.

Drive brand loyalty and implement incentive programs to achieve sales and service targets.

Inspire and guide the team to reach both professional and personal growth objectives, including KPIs and performance targets.

Train staff on new systems, policies, and industry best practices.

Manage appointment scheduling, cancellations, and client communications efficiently.

Address and resolve client concerns to guarantee top-tier customer satisfaction.

Oversee stock control and the ordering of equipment, consumables, and retail products.

Collaborate with the management team to develop operational, sales, and marketing strategies.

Handle petty cash, POS systems, and operational budgets with accuracy.

Ensure the salon environment remains clean and organised inviting.

What We're Looking For:

A polished, professional, and fashion-forward individual who leads by example.

Outstanding communication skills and a strong focus on customer service.

Capacity to multitask, prioritise, and perform efficiently in a fast-paced environment.

A collaborative team player with a positive and proactive attitude.

Strong computer skills and experience in managing client databases.

A flexible schedule, including availability for evening and weekend shifts.

Legal right to work in Australia.

The Perks:

Join a supportive, fun, and friendly team.

Competitive wages above the award.

Generous staff discounts on premium retail products.

Complimentary hair services to keep your locks looking their best.

Family discounts

Career progression and training opportunities await in an award-winning team salon. If you’re an enthusiastic, results-driven individual ready to seize this exciting opportunity, we’d love to hear from you.