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Destination Experience Officer

Mornington Peninsula Shire
Mornington, VIC
A$72,856.29 p/a
Government & Defence → Government - Local
Casual
On-site

Posted 30 days ago


About Us

Mornington Peninsula Shire is Victoria's destination municipality, characterised by unique townships, highly productive agriculture, world renowned landscapes, tourist regions, and areas of national and international conservation significance within a vital Green Wedge.

The Shire is responsible for a broad range of infrastructure and community services that support the wellbeing and prosperity of our diverse community. With approximately 1,000 employees, it is a busy and vibrant workplace.

What’s on Offer

  • Work Life Balance –We offer a hybrid working model, flexible working arrangements and generous leave provisions.
  • Culture – Positive, fun, and inclusive work environment that is underpinned by our core values which are integral to everything we do. These are Integrity, Openness, Courage, Respect, and Excellence.
  • Opportunity– Casual role, based at the Briars and Police Point. Band 4 Hourly $36.12 + 25% casual loading.
  • Career – Opportunity to grow and develop with excellent learning and development opportunities.

About the Role

Reporting to the Coordinator, Destination Experience, the core responsibilities include:

  • Contribute to the development and lead the delivery of programs to children, families, school groups, and special needs groups.
  • Primarily work weekends, school, and public holidays. Some after-hours work is required to deliver evening experiences including night walks and to support the delivery of events and festivals.
  • Assist in the Visitor Centre and around the grounds, delivering exceptional customer service including answering phone-calls and emails, answering general questions and selling products in the retail area.
  • Assist with the delivery of events and festivals, including providing customer service, assisting with parking, and undertaking site patrols and sound measurements.
  • Model the Mornington Peninsula Shire’s vision and values.

About You

  • Experience in using best-practice interpretive tools to develop and deliver face-to- face experiences which engage people with nature / heritage.
  • Demonstrated experience engaging community groups including the Indigenous Community, schools, and City Councils to deliver exceptional programs.
  • Experience in understanding audiences and incorporating this knowledge into the delivery of visitor experiences.

How to Apply

If this role sounds like you, click 'Apply'.

The Mornington Peninsula Shire is committed to creating a diverse and safe environment. We are proud to be an equal opportunity and Child Safe employer. We encourage applications from First Nations people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities, and age groups.

Mornington Peninsula Shire undertakes a variety of employment screening checks. This includes employment references, Working with Children Checks and Nationally Coordinated Criminal History Check (NCCHC).

Applicants must have valid Australian work rights.

For further information about the role, you can download the Position Description by clicking 'Apply'. For a confidential discussion about this opportunity, please contact: Renee Street, Coordinator – Destination Experience, 03 5950 3251 or [email protected]

Applications Close: 6pm Friday, 21 February 2025.


About Mornington Peninsula Shire

Mornington, VIC, Australia

The Mornington Peninsula is located just over an hour’s drive away from the city, on Melbourne’s ‘doorstep’, and is often described as Melbourne’s playground. It is the most popular informal recreation area in Victoria.

The peninsula is a 720 square kilometre boot-shaped promontory separating two contrasting bays: Port Phillip and Western Port. ‘The Peninsula’, as it is affectionately known to local residents, contains a diversity of scenic landscapes and is almost surrounded by the sea, with coastal boundaries of over 190 kilometres, a total of approximately 10 per cent of Victoria’s coastline. It is a mixture of urban areas, resort towns, tourist development and rural land.

Source: This is an extract from the company’s own website.

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