Claims OFficer

Location: Brisbane CBD Duration: 6 months Rate $37.66 + Super per hour

We are looking for a diligent and detail-oriented Claims Officer to manage low risk claims on a temporary basis for 6 months. This position is based in Brisbane CBD and requires an immediate start.

Key Responsibilities:

• Provide high-level customer service and support to new low-risk claims
• Register low-risk claims in a timely and efficient manner
• Maintain accurate and up-to-date records of claims
• Liaise with clients and stakeholders to gather necessary information
• Ensure compliance with company policies and relevant legislation
• Provide excellent customer service and support to claimants
• Assist in preparing reports and documentation related to claims
• Assist with identifying increased risk on claims and escalate as the process dictates

Requirements:

• Previous experience in a claims processing role - customer-facing
• Strong analytical and problem-solving skills
• High attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in MS Office suite and adaptability to various databases
• Ability to work in a changing environment with fluctuating priorities

Benefits:

• Opportunity to work in a central location in Brisbane CBD
• Gain valuable experience in the insurance industry
• Supportive and collaborative work environment
• 6-month opportunity - with the possibility for extension
• Join a well-respected and growing client - possibility for future career growth

To apply, please submit your resume outlining your relevant experience. We look forward to receiving your application!
To apply, please submit your resume, shortlisted applicants will be invited to a MS teams interview. Screening will include references, eligibility to work and police checks.