Medical Receptionist - FULL-TIME - Skin Cancer Clinic

Monday to Friday 8am-6pm

Fast paced & varied role at our Skin Cancer Clinic.

Based in Bondi Junction with easy access to public transport.

About Us

The Bondi Junction Skin Cancer Clinic is one of the longest established and most experienced skin cancer clinics in Australia, in operation for 25 years. We operate with a highly skilled multi-disciplinary team of 8 people and integrate advanced technologies to facilitate a clear, concise, and complete skin cancer examination and assessment.

About the Role

If appointed you will deploy exceptional customer service skills to deliver an impeccable patient experience. You will have a strong work ethic and dedication to managing the reception and administrative operations for each Clinic.

Requirements

• Prior experience as a Medical Receptionist is an essential requirement
• Excellent verbal and written communication skills
• Immaculate personal presentation
• High typing speed with excellent accuracy
• Warm and friendly interpersonal manner with good people skills
• Polished phone etiquette
• Comfortable in a high-value fast-paced professional environment
• Solid understanding of Medical/Cosmetic terminology and billing processes
• A strong work ethic and adopts a positive and pro-active approach
• Works well in a team environment yet able to work unsupervised
• Great attention to detail
• Some sales experience would be an advantage

Key Responsibilities

• Welcome and arrive patients as per our protocols, ensuring all appointment paperwork and billing is completed with accuracy
• Manage inbound calls and respond to incoming patient communications via phone and email
• Making appointments
• Maintain patient profiles, ensuring information is updated and relevant interactions are recorded
• Ensure confidentiality of all sensitive information
• Multi-task in a fast-paced environment, whilst being attentive to patients
• Participate in duties such as monitoring inventory, maintaining presentation and cleanliness standards, administrative duties, and ad hoc tasks that are consistent with the responsibilities of the position

Compensation & Benefits

• High-end remuneration commensurate with the market positioning of the Clinic
• Employment benefits – superannuation, annual and personal leave, etc.
• Delightful working environment in a stylish and elegant professional practice with modern treatment rooms
• Be part of a rapidly expanding Group with significant opportunities for personal advancement and promotion
• Exclusive training and development opportunities across both Clinics

Please do NOT apply for this position if you do not have experience in Medical Reception as your application will not be responded to.

To express your interest please apply via SEEK