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Aged Care Navigator

Wellways
Ipswich, QLD
A$41.52-$44.68 p/h + Salary Packaging
Community Services & Development → Aged & Disability Support
Full-time
On-site

Posted 29 days ago


Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

  • Build a rewarding career with an organisation that truly puts people first!
  • Full time - based in either Toowoomba or Ipswich QLD
  • $41.52 - $44.68 (SCHADS Level 4B) + Super + Salary Packaging up to $15,899

About this Program

The Department of Health and Aged Care (DOH) has funded the implementation of the Aged Care Navigator Program (ACNP) through Carer Gateway to support Older Carers/family Carers of frail aged people to navigate the My Aged Care system.

The DOH have funded Wellways Carer Gateway Service to deliver the ACNP in Queensland and Southwestern Sydney, Nepean Blue Mountains.

The Aged Care Navigator position is located within the Carer Gateway Services program. Carer Gateway Services were implemented in 2020 in the context of national reforms and represents an exciting era for the delivery of innovative Carer services through funded service providers.

To be successful in this role

This role is responsible for supporting Older Carers and Carers supporting frail aged people, including hard-to reach populations, such as Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CALD) communities, to better understand and access the My Aged Care system in Queensland, Southwestern Sydney and Nepean Blue Mountains.

The objective of the role is to ensure that Carers have access to the information and support they require to successfully engage with My Aged Care system. The role will also work in collaboration with the My Aged Care Assessment teams, Aged Care Providers and contact centre staff to ensure Carer outcomes are met.

You will also need:

Tertiary qualifications in a related field (e.g. social work, human services, aged care, community services or health) and/or demonstrated relevant experience

Working knowledge of the reforms currently being implemented in the aged care sector, demonstrated high level understanding of the current changes and significant experience working in the aged care sector

Current valid Driver's License

Appropriate IT skills

Evidence of working rights within Australia (birth cert/passport/visa)

National Police Check (within 12 months)

Blue Card and NDIS Worker Screening Check/Yellow Card QLD

NDIS Worker Orientation Module Certificate - free online course

About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

A purpose driven culture where people can thrive, everyone is respected, and differences are valued

An equitable, diverse, and socially inclusive work environment

Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing

Meal and Entertainment allowance via salary packaging up to $2,650 per annum

Receive 17.5% leave loading every time you take annual leave

Paid parental leave after 12 months of ongoing employment

Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Tania Hubbard at [email protected]

Click apply to download the full position description from our careers page.

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways


About Wellways

Benalla, VIC, Australia

Wellways Australia Limited is a leading not-for-profit mental health and disability support organisation with services in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care, and reach thousands of people each year.

We work with a diverse range of people living with mental health issues or various disabilities, and their families, friends and carers, to bring about positive change and build good lives in their communities. This can include creating a home, securing a job and building meaningful relationships.

Our mental health, disability and rehabilitation services bring together evidence from research with an understanding of people’s lived experience—what works for them. Our mental health workforce includes clinicians, nurses, community support workers and ‘peers’—those who have a lived experience of mental illness and recovery. Together, they create an environment that focuses on hope rather than illness.

We work in partnership with people and their families to identify their own needs and goals and support them to attain a great life in the community. Our partnerships extend to clinicians, GPs, hospitals, community health organisations and government, ensuring that our services and programs reach people in the communities in which they live.

Source: This is an extract from the company's own website

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