About the business and the role

Vrhovac Enterprises Pty Ltd t/as as West Property Maintenance, is one of the largest and most reputable service providers in South East Queensland, and have been operating since 1986. Head office is based in Ormeau on the Gold Coast with secondary locations in NSW and Victoria. We pride ourselves on delivering top quality services with a strong focus on reliability, professionalism and exception customer care. Servicing blue chip customers is the core aspect of our business.

Job tasks and responsibilities

We currently require an exceptional part time coordinator/administrator in our plumbing services division. This is a varied role reporting directly in to our General Manager of Plumbing and requires someone with the following skill set;

• Managing and co-ordinating daily technician schedules to ensure timely service delivery
• Acting as the first point of contact for our customers and providing outstanding customer support.
• Handling inbound and outbound calls and enquiries, addressing client needs and resolving issues promptly.
• Communicating effectively with the team to optimise workflow and job completion.
• Supporting administrative tasks to ensure a smooth day to day operations.

Skills and experience

• Previous experience in scheduling and customer service, or administrative roles.(ideally within a trade or service based industry)
• Strong organisational skills, excellent communication and attention to detail
• MYOB knowledge

What we Offer

• A supportive and friendly team environment
• A chance to make a meaningful contribution to a well respected service provider
• Full Training and to ensure your success in the role.
• Possibility of advancement to a full time position