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Client Services Manager (Residential Mortgages)

Loan Market
Dandenong, VIC
A$65,000-$75,000 p/a + Super
Banking & Financial Services → Mortgages
Full-time
On-site

Posted 30 days ago


Finance Code is a growing brokerage with offices in Queensland and Victoria, servicing clients nationwide. Specialising in residential, asset, and commercial lending, we have a team of highly qualified mortgage brokers and dedicated broker support staff. Our team is passionate about getting into the details, crunching the numbers, and going above and beyond to deliver outstanding results for our clients. We set high standards and take pride in the quality of service we provide. We are seeking an experienced Client Service Manager to join our Dandenong office.

About the Role

The Client Service Manager plays a key role in supporting our brokers and ensuring a smooth loan process from application to settlement. The successful candidate will be responsible for:

  • Managing loan applications and liaising with lenders
  • Supporting brokers with documentation and compliance requirements
  • Communicating with clients to ensure a seamless loan process
  • Handling settlements and post-settlement administration

About You

To succeed in this role, you will have:

  • Experience in broker support at a brokerage or a background in banking support/credit
  • Strong understanding of the loan process, including applications, approvals, and settlements
  • Excellent attention to detail and time management skills
  • The ability to thrive in a fast-paced, high-energy environment
  • Strong communication and problem-solving abilities

What We Offer

  • A dynamic and supportive team environment
  • The opportunity to work alongside experienced brokers and support staff
  • Career development opportunities within a growing business

If you are looking for a role where you can contribute to a high-performing team and make a real impact, we would love to hear from you.


About Loan Market

Flagstone Creek, QLD, Australia

We've been helping people into homes for two decades.

Founded in 1995 by Sam White, Loan Market is a member of the White Family Group of Companies.

The business rapidly grew through the 90's and by 2001 the company's loan book reached $1 billion. In 2003, the Loan Market brand was launched and the company had over 200 brokers throughout Australia. By 2014 our brokers had secured over $47 billion of home loans for thousands of Australians. Today, Loan Market has cemented itself as one of the largest mortgage brokers in Australia.

Over the past decade, Loan Market has expanded into New Zealand growing our network to over 1,000 brokers internationally.

Source: This is an extract from the company's own website.

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