Join Our Dynamic Team as a Part-Time Retail Sales Consultant!

Are you passionate about delivering exceptional customer experiences? Are you adaptable to change and want to work with a dynamic and innovative company? Do you have a passion for trees and nature?

If so, we may have the perfect job for you! We seek a highly organised and motivated individual to join our team as a Retail Sales Team Member. If you're looking for a role where you can make a difference while surrounded by nature, we encourage you to apply today.

About us

At Ellenby Tree Farm, a family-run business with over 40 years of dedication to cultivating quality trees, our mission is to grow trees with innovation, care, and pride, benefiting both society and the environment for generations to come.

As a leader in supplying mature trees across Perth and Australia, we are owned and managed by the second generation of the Woodroffe family.

We prioritise continuous improvement, learning, adaptation, and evolution to achieve excellence. We build relationships based on care, trust, and respect, encouraging every team member to reach their full potential. Additionally, we are committed to actively contributing to our community, providing economic, social, and environmental value.

Can you embody our company values and bring your unique strengths to enhance our team?

We are seeking a part-time member to join our Retail Sales Team, playing a vital role in advancing our mission. Our dynamic work environment offers new challenges and opportunities each day.

The Role

A Retail Sales Team Member at Ellenby Tree Farm is pivotal to our retail sales operations. Dedicated to handling retail sales enquiries, they provide exceptional customer service to our general public customers. Their focus is on meeting each customer's unique needs, offering expert guidance and assistance in a professional and welcoming manner. The commitment to outstanding customer service is integral to the success of our retail operations, ensuring a positive experience for every customer.

Qualifications & experience

• High school certificate or equivalent.
• Computer literacy and working knowledge of Microsoft 365 Suite including Teams and Outlook.
• Experience in Customer relationship building and sales environment.
• Exceptional organisation, planning, and scheduling skills.
• Excellent communication and interpersonal skills with customers and other team members.
• A good understanding of trees or the desire to learn.

Desirable but not essential

• Experience in a similar nursery or landscaping setting
• Horticulture qualification

Tasks & responsibilities

• Respond promptly and professionally to retail enquiries via phone, email and in-person.
• Prepare quotes, process sales orders, and refer dispatch bookings accurately and efficiently.
• Conduct weekly follow-ups on sales orders to track progress and resolve any issues, ensuring on-time fulfilment of customer orders.
• Assisting other team members where needed.

Location and Work hours

• Part-time position 3-4 days per week including every 2nd Saturday.
• Hours - Monday to Friday, 7am-3pm, Saturday 8.30am -3pm.
• Located predominantly at our Gnangara Display Nursery with occasion off-site promo and industry events.
• A driver’s licence and a reliable car are essential as no public transport is available.

Benefits

• Work amongst beautiful trees in a tranquil environment.
• Join a friendly and encouraging group of colleagues who share a passion for nature and trees.
• Make a meaningful contribution by helping increase urban canopy cover and enhance the environment through your sales efforts.
• Varied and engaging work.
• Develop your skills in the sales and horticulture industry with ongoing training opportunities.

Click the Apply button today and attach your resumé and cover letter.

Candidates who include a cover letter, telling us why they are interested in the position, will be favoured.