Join Our Team at TSA Group - Australia!

Do you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? If so, TSA Group - Australia is looking for someone just like YOU to join our dynamic team!

About the Role:

Global Express are in the process of trailing a new program titled The Driver Leads Program, which is about empowering our operational team to source leads to support business growth at Team Global Express.

TSA will be responsible for the initial verification and qualification of all national Driver Leads. Your key responsibilities will include:

Making outbound contact to warm leads

Researching customer business needs to understand their business profile

using consultative selling skills, TGE questioning techniques and scripts to secure genuine leads

Ensure data accuracy for details and customer requirements

This role offers you the ability to build strong connections with your customers, ensuring they are provided with the highest level of customer experience as you support them with their journey. To support your competency in this role, your leaders will provide you with regular coaching ensuring you are set up for success!

What you need to know:

Comprehensive Training: Enjoy an in-depth paid training period where we teach you everything you need to be successful in this role!

Brand Ambassador: Promote the business's products and services with pride!

Set Roster: Availability to work Monday - Friday between 8:00 AM – 4:30 PM

Hybrid model: 2 days Working from home after completing your training and embedment!

Short term Contract: This will be on a short term contract (Working Holiday Visa’s welcomed)

What We're Looking For:

Exceptional Communicator: You have excellent listening skills and can engage in meaningful conversations with empathy and respect.

Customer-Centric: Passionate about delivering outstanding service and making a positive impact.

Quick Learner: Open to acquiring new skills, implementing them effectively, and celebrating your achievements.

Resilient and Adaptable: Able to handle challenges with a positive mindset and resilience.

Tech-Savvy: Comfortable with multi-tasking and navigating various computer systems.

Solution-Oriented: A proactive problem-solver with a focus on finding effective solutions.

Home Office Ready: A stable internet connection and a suitable work-from-home setup.

Why You'll Love Working with Us

#TSAWays: 🎉 Join a unique culture that's all about growth, recognition, and fun!

Career Growth: 📈 Climb the ladder with opportunities for internal progression.

Great Training: 🎓 Enjoy full training with ongoing coaching and development.

Recognition: 🏆 We celebrate our people with vibrant and rewarding programs.

Supportive Team: 🤗 Be part of a fun, friendly, and supportive team.

Flexible Schedule: 🕒 Experience a healthy work environment with a flexible schedule.

If you're ready to make a difference and grow with a company that values your contributions, we want to hear from you! Apply now to become a vital part of our team and start your journey with us.

Want to know more? Check out our social media pages:

Website: https://tsagroup.com.au/

Instagram: tsa_group_

LinkedIn: https://www.linkedin.com/company/tsa-group-australia/

Stay vigilant against fraudulent job offers. We never ask for financial details during our recruitment process and legitimate communication will come from official TSA Group email addresses (e.g. @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer, do not respond and report it to [email protected].