This role is the Practice Manager role at a high end fasion boutique optometry practice dedicated to exceptional patient care and a supportive team environment.

Located in the heart of Bayside, they have been serving the community for over 30 years with state-of-the-art optical equipment and personalised service. They are looking for an experienced and motivated Practice Manager to lead the team and oversee daily operations.

About the Role As the Practice Manager, you’ll play a key role in ensuring the seamless operation of the practice, supporting our team, and delivering outstanding patient care. This role requires leadership, operational efficiency, and a passion for creating a welcoming, well-organised environment for both staff and patients.

Key Responsibilities

• Oversee daily operations to ensure efficiency and high-quality service delivery.
• Lead and support a dynamic team, fostering a positive and collaborative work culture.
• Manage patient experience, ensuring excellent customer service at every touchpoint.
• Streamline administrative processes to enhance productivity.
• Handle team management, including rostering, performance support, and difficult conversations with professionalism and respect.
• Assist with optical dispensing and eyewear selection when required.
• Maintain a visually appealing and well-organised practice environment.

What our client is Looking For

• Experience in optical dispensing is essential.
• Strong leadership skills with the ability to motivate and support a team.
• Excellent communication skills, particularly in managing team dynamics.
• Organisational skills with a keen eye for efficiency and process improvement.
• Passion for patient care and delivering a premium optometry experience.
• A proactive, adaptable mindset with a solutions-focused approach.

Why Join the practice

• Work-Life Balance – No late nights or Sundays, plus shorter Saturday hours.
• Supportive Team – Join a collaborative, high-energy, and fun work environment.
• Career Growth – Opportunities for professional development and career progression.
• Perks & Benefits – Employee perks for you and your family, plus daily allowances to show our appreciation.
• Fashion-Forward & Health-Focused – Work with high-quality eyewear and cutting-edge optical technology.

If you’re an experienced optical dispenser with leadership skills and a passion for patient care, we’d love to hear from you. Apply today!