Company description:

Department of Communities and Justice

Job description:

Shift Supervisor -

Frank Baxter Youth Justice Centre,

Youth Justice

• 2 x Ongoing, Full time
• Location: Kariong
• Level 4 Salary ($87,315 - $100,086 pa), plus employer's contribution to superannuation and annual leave loading

This is a targeted recruitment. While all applicants are welcome, preference will be given to candidates who meet the established standards of the role and are of Aboriginal and/or Torres Strait islander descent. This is because the Department acknowledges this lived experience contributes a perspective valuable to our work with this community.

Your role

Coordinate, supervise and direct the work of Youth Officers across the Centre to ensure that daily routines, admissions and discharges, security, casework and program attendance to ensure the appropriate care and custody of youth, safety of staff and consistent application of the unit program, in accordance with legislation, policies and procedures and deal with issues and risks as they arise.

What you'll do

• Coordinate and supervise a team by risk assessing and prioritising the needs of the centre to allocate workload, supervise routines, facilitation of admissions and discharges, and incident response coordination to ensure consistent delivery of services and maintain safety and security in adherence to legislation and departmental policies and procedures.
• Prepare, submit and maintain various reports and records on issues such as security, unit issues, behaviour management, incidents, programming, staffing issues, ensuring reports and records are accurate and submitted in a timely manner.
• Coordinate and assist staff and resources allowing adequate time for internal and external stakeholders working with detainees to complete case management activities, programs, and therapeutic intervention.
• Respond to detainee misbehaviour and incidents through gathering information, providing guidance to staff, escalating issues as required, making inquiries into misbehaviour and adhering to legislation, departmental policies, procedures and delegations, and mediate between detainees and Youth Officers where conflict arises, and initiate first stage mediation if necessary.
• Support Youth Officer's in detainee supervision and participate in decision making around detainees including internal and external detainee movements, ensuring documentation is accurate and provide advice to staff on detainee management to ensure best practice processes and procedures and required policies are applied. This will include direct supervision and support of detainees when necessary.
• Ensure detainee records are maintained and oversee that the quality and integrity of data maintained is in compliance with legislation and operating procedures.
• Contribute to team performance and development through self-assessment, feedback, discussing staff goals and progress and identifying and recommending staff development opportunities and training.
• The position holder liaises with internal and external stakeholders to seek advice and information on security issues, psychological, educational and specialist programs, nursing/health services, occupational health and safety, training and equity, and daily support services.

What we're looking for

• Completion of Certificate IV in Juvenile Justice (Youth Work) or Community Services or equivalent PLUS relevant experience
• Possession of ‘Provide First Aid' Certificate (HTLTAID003)
• Minimum C class Driver licence
• Current NSW Working with Children Check clearance

Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply. You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the focus capabilities & requirements of the role and answer the two targeted questions below:

1. Can you please tell us about your understanding of the issues faced by Aboriginal young people and their families? What approaches have you taken to addressing some of these challenges when working with Aboriginal young people?

1. Identify a time when you have managed and supported a staff member who has challenged you. What did you do, what was the outcome, and is there anything you would do differently?

Applications close 14 May 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Kirk Folkard on 0403 741 031 [email protected]

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Lisa Smith on 0456 199 105 or via [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people https://www.dcj.nsw.gov.au/about-us/careers-at-dcj/pathways/careers-for-aboriginal-people.html

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW' page.

Profile description:

The Department of Communities and Justice (DCJ) is the lead agency under the Stronger Communities Cluster. DCJ works to enable everyone's right to access justice and help for families through early intervention and inclusion, with benefits for the whole community. Stronger Communities is focussed on achieving safe, just, inclusive and resilient communities by providing services that are effective and responsive to community needs.

We offer:

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.