
25/26 - Youth Support Worker - Townsville Intensive Bail Initiative
Townsville Aboriginal and Islander Health Service
Posted 9 days ago
Your Opportunity
Make a Difference as a Youth Support Worker – Intensive Bail Initiative Program (TAIHS)
Are you passionate about supporting Aboriginal and Torres Strait Islander young people to make positive life choices and stay connected to culture, family, and community? TAIHS is seeking a dedicated Youth Support Worker to join our Intensive Bail Initiative Program. In this vital role, you’ll provide culturally safe, strengths-based support to young people engaged in the justice system—helping them navigate challenges, meet their bail conditions, and build a brighter future. If you're committed, compassionate, and ready to walk alongside our youth on their journey, we want to hear from you. This is a Part time fixed term position until June 2028.
Your Contribution
The After-Hours Youth Support Worker is responsible for delivering appropriate care, facilitating client programs and activities, and carrying out case planning and case management tasks as directed by the Practice Lead.
All services must be provided in accordance with the program’s Duty of Care, and in alignment with the organisation’s established protocols and the Service Agreement.
This role also involves working collaboratively with the Community Gro Upper Ross Youth Hub to redirect high-risk youth to the Lighthouse/Bail Support program and to support referrals to relevant TAIHS services.
Required Qualifications and Experience
- Certificate IV in Youth Work or Certificate IV in Community Services
- Enrolled in relevant course and/or willingness to obtain qualification within an agreed timeframe
- Previous experience within the youth sector providing advocacy and support to young people
- Demonstrated ability to operate within a case management model
- Demonstrated understanding of the barriers and issues faced by young people
- Demonstrated ability to provide activities and supports that genuinely interest and engage young people, empowering them to make positive choices.
Key Responsibilities and Accountabilities
• Develop, deliver, and evaluate client programs relevant to client base needs, including but not limited to:
- Healthy lifestyle programs
- Substance misuse programs
- Personal development programs
- Life skill development
- Education/employment/workforce readiness
- Develop and maintain effective relationships with clients whilst nurturing and supporting clients to develop the skills needed to engage in non-criminal activity
- Regularly reviewing and updating client plans and recording actions
• Participating in referral meetings if required or as directed
• Participate in conducting strengths and needs assessments
• Provide information, support, and advocacy for clients as necessary
• Develop and maintain effective relationships with clients, nurturing, empowering and supporting clients while assisting in the development of their activities needed to engage in non-at-risk taking behaviours
• Liaise with the Practice Lead in relation to all client related matters, including client needs, engagement, issues, observations or concerns
• Provide any relevant data and information regarding service delivery as required and/or as directed
• Maintain necessary client and operational information including logbooks and case notes daily
• Ensure secure management of all program files and compliance with applicable privacy legislation and policies
• Complete monthly activity and evaluation reports compiled if required or as directed
• Work in partnership with stakeholders to coordinate and deliver activities to support and engage vulnerable young people
• Deliver prosocial engagement activities that are developed in partnership with the young people
• Redirect high-risk youth to the Lighthouse/Bail Support and also support referrals to TAIHS programs.
Required Licenses and Checks
• Ability to pass a National Police Check – no Serious/Criminal/Court Records
• Current Blue Card (Queensland's Working with Children Check)
• Current C Class Drivers Licence (Qld)
• Proof of qualifications and current registration (as appropriate) are to be provided prior to commencement of employment
• Ability to perform the physical requirements of the role in a safe manner
• Offer of the position may be subject to a pre-employment medical assessment to support the selection process.
Benefits of working for TAIHS
TAIHS provides access to an employee assistance program and access to learning and development opportunities. Your employment experience with TAIHS will include work-life balance with competitive salary and benefits, generous leave entitlements, career progression opportunities and the chance to make a difference to the people and communities.
TAIHS is committed to building an inclusive culture that respects and promotes human rights and diversity. The position involves working with a multicultural organisation where the majority of employees, clients and stakeholders identify as Aboriginal or Torres Strait Islander. Employees demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander people communicate effectively and empower Aboriginal and Torres Strait Islander people.
TAIHS acknowledges that we respectfully journey together to aspire to be a culturally capable organisation. We are an inclusive, equal employment opportunity employer and place value on our diverse workforce. We encourage applicants representing all genders, ethnicities, ages, languages, sexual orientations, people with a disability, and those with family responsibilities to apply.
To Apply:
Please visit the TAIHS Careers Page for more information and to view the Position Description at: https://www.taihs.net.au/working-with-taihs/
You must submit the below documentation;
- CV/Resume
- One page cover letter detailing how you will achieve success in the position
Applications Close: Tuesday 06 May 2025 at 5:00pm
Email: [email protected] or visit our website: https://www.taihs.net.au/
ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLE ARE STRONGLY ENCOURAGED TO APPLY
About Townsville Aboriginal and Islander Health Service
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