Make a real impact while working with our OIR infrastructure.

The Office of Industrial Relations (OIR) is seeking a skilled and motivated Senior Infrastructure Support Officer to play a pivotal role in delivering high-quality ICT infrastructure services across a dynamic and complex environment.

What you'll be doing:

As a senior member of our Infrastructure Team, you'll be responsible for the design, implementation, monitoring and support of key IT infrastructure systems, including servers, networking, patching, security, virtualisation, and performance monitoring.

You'll:

• Provide high-level technical expertise and leadership in infrastructure operations.
• Lead initiatives in patch management, system upgrades, and network implementation.
• Coordinate SCCM and software packaging requirements.
• Manage asset performance, security, disaster recovery and backup systems.
• Provide mentorship and technical support to junior staff.
• Liaise with internal stakeholders and external vendors to ensure seamless ICT service delivery.
• Help and coordinate the Installation, upgrades and maintenance of the servers and networks
• Remain current and up-to-date with the latest technologies being offered in the industry

You'll also help drive innovation by researching new technologies and contributing to long-term ICT strategy and risk management.

What we're looking for::

We're after someone with:

• Experience in systems and network administration (e.g. Microsoft Intune, SCCM).
• Strong leadership and problem-solving abilities in a technical environment.
• Excellent communication skills and the ability to work collaboratively.
• Knowledge in managing telephone systems, disaster recovery and antivirus capability.
• A keen eye for emerging tech and opportunities for continuous improvement.

Desirable:

• Relevant qualifications in ICT, infrastructure or system/network administration (but not mandatory)

Why join us?

• Meaningful work that supports safe, fair, and productive workplaces.
• A collaborative, supportive team culture.
• Access to flexible working arrangements and a strong commitment to employee wellbeing
• Opportunities for professional development and leadership.

How to apply

Submit your application via www.smartjobs.qld.gov.au, including:

• Your current CV (including a referee from the past two years).
• A 2-page statement addressing the ‘What we're looking for' section above.

Join us and play a vital role in delivering reliable, secure infrastructure that supports real-world outcomes for Queenslanders. Apply today!

Applications to remain current for 12 months.

Job Ad Reference: QLD/623823/25

Closing Date: Thursday, 8th May 2025