About The Client

Our client is a well-established and community-focused venue in Horsham, offering a welcoming atmosphere and high-quality hospitality services. Known for its excellent food, beverage, and entertainment options, this venue prides itself on delivering a great experience for members and guests. With a strong focus on customer service and operational excellence, they are dedicated to maintaining a vibrant and inclusive environment. They are now seeking a passionate and experienced Duty Manager to help lead their team.

About The Position

This is a fantastic opportunity for a Duty Manager to take on a leadership role in a well-respected hospitality venue. Horsham offers a great regional lifestyle with a strong sense of community, beautiful outdoor spaces, and excellent local amenities. If you're looking to step up in your career while enjoying a balanced and fulfilling lifestyle, this role is perfect for you.

Position Description

• Oversee daily venue operations, ensuring smooth and efficient service.
• Lead and support staff to deliver excellent customer experiences.
• Maintain compliance with licensing, safety, and operational regulations.
• Assist in stock control, rostering, and financial management.
• Handle customer inquiries, concerns, and conflict resolution professionally.
• Work collaboratively with the management team to drive business success.

Position Requirements

• Previous experience in a Duty Manager or supervisory role within hospitality.
• Strong leadership and problem-solving skills.
• Excellent customer service and communication abilities.
• Knowledge of venue compliance, licensing, and operational standards.
• Ability to work flexible hours, including nights and weekends.
• A proactive and hands-on approach to venue management.

To apply online, please click on the apply button.

Alternatively, you can contact Tathra Pugh on [email protected] for a confidential discussion about the position.

You can also check out our website for other available positions.

www.frontlinehospitality.com.au