Company Description

About Us

At Racing and Wagering Western Australia (RWWA), we’re proud to be at the heart of the vibrant racing industry which unites communities across the state. With more than 24,000 people contributing to a sustainable future for racing in Western Australia, RWWA oversees thoroughbred, harness, and greyhound racing while operating the TAB. Our TAB services include over 300 off-course retail outlets, a call centre, and online betting platforms.

We are a values-driven organisation, embracing Respect, Accountability, Connection, and Excellence in everything we do. At RWWA, you’ll find a unique and dynamic environment where challenging work is paired with a strong sense of camaraderie and purpose. Join us and be part of an exciting future in the racing and wagering industry.

Job Description

The Opportunity

We’re looking for a highly skilled and driven Senior Business Analyst to join our dynamic team. In this pivotal role, you’ll have 5+ years’ experience working on large scale projects. You’ll bridge the gap between business needs and software development by working across a key project about to commence, to define requirements, engage stakeholders, and help deliver a large-scale program of work.

If you're passionate about solving complex problems, thrive in a fast-paced environment, and excel at bringing people together, we’d love to hear from you.

What You’ll Do

• Lead the gathering, analysis, and documentation of functional and non-functional requirements on a large-scale company-wide program of work.
• Collaborate with cross-functional teams, including developers, testers, SMEs, and product owners.
• Facilitate workshops, interviews, and other elicitation techniques to understand business needs.
• Deliver high-quality documentation, user stories, and process maps to ensure project clarity and success.
• Engage stakeholders at all levels to manage expectations, align goals, and track benefits.
• Identify and implement opportunities for process improvement and operational efficiency.
• Assist with business case development, project scoping, and post-implementation reviews.

Qualifications

About You

• Proven experience as a Senior Business Analyst with 5+ years’ experience where you excel in the following.
• Strong background in business and systems analysis within software development projects.
• Exceptional stakeholder engagement, including facilitation, negotiation, and influencing skills.
• Excellent understanding of Agile and/or traditional project delivery methods.
• Demonstrated experience in documenting business processes, workflows, and solution requirements.
• Ability to work across multiple projects and manage competing priorities.
• Strong written and verbal communication skills, with a knack for translating technical speak into business language.
• A proactive mindset and a passion for driving change and improvement.

Qualifications and Approach

We are looking for someone with the following behavioural and technical skills:

• Tertiary qualification in Business, Information Systems, or equivalent experience.
• 5+ years of experience in large scale project development and delivery environments.
• Proven experience in business analysis, software testing, or development environments.
• Strong understanding of Agile methodologies and project management frameworks.
• Able to build strong relationships with stakeholders at all levels, fostering engagement and support for business objectives.
• Uses clear and compelling communication to influence stakeholders and ensure alignment.
• Highly experienced in business analysis tools and techniques such as process mapping and requirements gathering (e.g., Jira, Confluence, Miro, Lucid chart, Visio and the MS suite).
• Capable of troubleshooting and resolving complex business and technical issues.
• Maintains a continuous improvement mindset, identifying and implementing best practices to enhance the business analysis processes.

Additional Information

What are you waiting for?

Apply now with your CV and cover letter telling us why you’re the perfect fit for this opportunity.

For more information visit Careers at RWWA or contact us at [email protected]

As part of the recruitment process, you will be required to complete Pre-Employment screening, which will include two reference checks, police clearance and Australian Working Rights check.

Please note, this role is only open to applicants who hold valid Australian Working Rights. RWWA does not offer sponsorship opportunities.

Additional benefits

• Hybrid and flexible work arrangements
• Personal learning and development budget
• 17.5% loading on annual leave
• Health and wellness initiatives to support you inside and out
• Access to discounts at a wide range of retailers
• Reward and Recognition Program

At Racing and Wagering WA, we recognise that we are strengthened by diversity of gender, thought, experience, and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly.

We are an Equal Opportunity Employer and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.