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Support Coordinator

Ability Options
South Grafton, NSW
A$43.08 p/h + Super + Salary Packaging
Community Services & Development → Aged & Disability Support
Full-time
On-site

Posted 4 days ago


Who Are We?

Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion in the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage.

We are committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability.

The Role

  • Base Site: Grafton (travel required between sites)
  • Employment: Permanent Full-time, 38 hours per week
  • Remuneration: Social, Community, Home Care and Disability Services Industry Award 2010, Level 4: $43.08 per hour

As a Support Coordinator, you will be committed to ensuring that peoples’ individualised support requirements are fulfilled, with a strong focus on seeing people move towards personal goals. The successful candidate will enjoy working in a flexible and constantly changing environment where time management and attention to detail are key. You will need the initiative to work and solve problems unsupervised, with a strong focus on reaching set goals and targets.

You will be responsible for:

  • Supporting NDIS eligible participants with the management of their NDIS plan and budget.
  • Assisting a team of Case Coordinators and other Support Managers to plan, implement and evaluate a range of support services which meet participants’ outcomes.
  • Operating within a billable hours framework ensuring strict compliance with all reporting and auditing requirements.
  • Taking the initiative to work and solve problems unsupervised, with a strong focus on reaching set goals and targets.

Responsibilities:

  • Supporting NDIS eligible participants with the management of their NDIS plan and budget.
  • Assisting a team of Case Coordinators and other Support Managers to plan, implement and evaluate a range of support services which meet participants’ outcomes.
  • This role operates within a billable hours framework, and you will need to ensure strict compliance with all reporting and auditing requirements.

Essential Criteria:

  • Demonstrated minimum 1 year experience in Support coordination
  • Strong communication skills – written and verbal;
  • Ability to liaise effectively with participants, customers, community groups, employees, external agencies, government departments and other stakeholders
  • Valid Working With Children Check for paid employment (or willingness to obtain)
  • Knowledge of and commitment to child safe standards and mandatory reporting requirements.
  • Willingness to obtain a valid NDIS Workers Check
  • Valid NSW Driver Licence (minimum P2)

Culture & Benefits:

Ability Options is a value driven organisation where the people we support are at the centre of everything we do. We have built an inclusive and progressive culture at Ability Options encouraging everyone to continue to learn and develop their career whether that is through coaching and mentoring or leadership training.

In return for skills and experience, our people receive a competitive remuneration package, access to Fitness passport, employee discounts, a rewards and recognition program, flexible work arrangements including RDOs and the ability to significantly increase your take home pay with not-for profit salary packaging.

If you are passionate and have the desire to unlock possibilities for those we support, then we would love to hear from you!

If you have any enquiries regarding this role, please contact Lena Wearing via email or mobile.

Lena Wearing

E: [email protected]

M: 0447 298 160

Ability Options prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as Aboriginal and Torres Strait Islander peoples, and people with a disability.

Ability Options is committed to the safety, wellbeing and inclusion of children and young people. All successful applicants are subject to probity and pre-employment checks. Vaccination against infectious diseases is strongly encouraged.

To apply online, please click on the appropriate link below.


About Ability Options

Bella Vista, NSW, Australia
Community Services & Development
1001-5000 employees

Ability Options is one of the largest disability and employment service providers in New South Wales. We support people to achieve their aspirations and advocate for inclusion in the community through a wide range of disability and employment services. We operate our services across 95 sites in NSW to support people with disability and those whose lives have changed as a result of accidents, unemployment or disadvantage.

We have a passion to make an impact on people’s lives. Whether it is providing employment opportunities, giving work experience, or assisting people to live in various scenarios, we provide meaningful experiences, and inclusion for everyone.

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