• $52,283 + super + not for profit salary packaging benefits
• Fixed Term Part time contract until 2 July 2026, 22.8 hours per week
• Location: Mirrabooka WA 6061
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity
Are you passionate about supporting young people to create positive change in their lives?

Open Doors is looking for an experienced and compassionate Youth Counsellor and Case Manager to join our outreach team. Based in Mirrabooka and working across surrounding suburbs, you'll provide one-on-one support to young people aged 12 to 18 who are experiencing a range of risk factors impacting their wellbeing.

In this role, you'll offer flexible, evidence-based interventions and psychoeducation as part of a case management approach. You'll also work closely with families/carers and collaborate with schools, community services, and other key stakeholders to support the best outcomes for young people. Facilitating case conferences and building strong, trusting relationships will be an essential part of your work.

This is a rewarding opportunity to make a real difference in the lives of young people and be part of a passionate, supportive team that values integrity, connection, and impact.

Your Key Responsibilities

• Respond to referrals from internal teams and external support services in a timely and professional manner
• Conduct assessments and manage the intake process, ensuring all required documentation and data entry is completed accurately
• Work collaboratively with young people to develop holistic, strengths-based case plans aligned with their individual goals
• Provide trauma-informed, person-centred support using culturally secure and solution-focused approaches
• Maintain accurate and up-to-date case management files in line with Mission Australia protocols
• Advocate for young people and provide referrals to relevant services to support their goals and wellbeing
• Manage a variety of administrative tasks including reports, case notes, statistics, referral letters, and goal planning documentation

Requirements for Success
With a significant background in the child, youth & family, and homelessness sectors you will be confident in your case management and support and assessment processes. Other requirements include:

• A Degree or Diploma in Social Welfare, Social Science, Youth Work or a related field
• Minimum of 2 years' experience in a similar role
• Strong understanding of child and adolescent development, and child/youth-safe practices
• Excellent communication and interpersonal skills, with the ability to adapt your approach to suit diverse audiences
• Proven ability to engage and support young people facing complex life challenges - persistence, flexibility and creativity are key
• Strong administrative and report-writing skills
• Ability to work both independently and as part of a multidisciplinary team
• A current unrestricted driver's licence

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Your Benefits
To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

How To Apply
To be considered for this opportunity, click 'apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.

Apply quickly to be considered for this life changing and diverse role!