A large financial institution is seeking ServiceNow Engineers to support a critical migration and transformation project. This team is focused on rebuilding and migrating service request management functionalities from a legacy system to a new ServiceNow platform, alongside ongoing automation and integration improvements.

The Role

As a ServiceNow Engineer, you will be responsible for:

• Migrating and rebuilding service request management functions in ServiceNow
• Designing, developing, and automating workflows, forms, and integrations
• Enhancing ServiceNow's automation capabilities, working closely with cloud platforms like AWS
• Developing API integrations (JSON, REST, ServiceNow Spokes) to connect ServiceNow with enterprise systems
• Managing BAU tasks, including incident resolution, peer reviews, and minor system enhancements
• Providing technical leadership (for senior roles), guiding junior engineers and ensuring best practices

Key Skills and Experience

• ServiceNow expertise - ITSM, request management, scripting, UI policies, workflows
• JavaScript & automation skills - Ability to script within ServiceNow to streamline processes
• API & integration experience - Working with REST APIs, JSON, and ServiceNow Spokes
• Cloud familiarity - AWS knowledge is a plus, particularly for automation
• Strong problem-solving skills - Ability to troubleshoot and improve workflows
• Financial services experience (preferred for senior roles)

Why Join?

• Work on a major ServiceNow transformation project with long-term impact
• Collaborative, high-performing team with structured handover and training

Opportunity to drive automation, cloud integrations, and process improvements