• Full time, 1FTE per week, ongoing role
• Parkville location, with multiple public transport options available
• $58,442 - $64,610 + salary packaging + super + 5 weeks annual leave + ADO

We are seeking an experienced Admissions Clerk to join the Day Surgery Unit/ Day. Procedure Centre in a full- time capacity. This is a great opportunity for those who would like to work in a dynamic friendly team environment.

About Day Surgery Unit/ Day Procedure Centre

The Perioperative Service at the Women's Hospital incorporates all aspects involved in surgical intervention for patients. The following departments are included: Pre-Admission Triage, Surgical Pre-Admission clinic, Elective Surgery Booking Office, Anaesthetic Department, Acute Pain Service, Operating Theatre, Day Surgery Unit / Day Procedure Centre, Operating Theatre and Sterile Processing Service.

About the role

As an Admissions Clerk, you will provide administrative support and ensures patients and their support people are treated with the highest regard with efficient quality care.

A regular day will see you:

• Front of house customer service for patients and their support people, staff and visiting specialists;
• Clerical admission for all perioperative surgery
• Answering all incoming calls & queries; maintaining privacy and confidentiality
• Ensuring post-operative appointments are made in line with policy

About you

You'll bring with you:

• A minimum of three (3) years clerical/reception experience with some of that time in an acute healthcare setting
• Demonstrated customer service experience
• Attention to detail and a well-developed customer service and interpersonal skills

Our benefits

At the Women's you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

• $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
• Public transport options at our doorstep and end of journey facilities for cyclists

• Employee Assistance Program.
• Five weeks annual leave, 17.5% leave loading, monthly ADO's and purchased leave options

Inclusion and belonging

The Women's celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, physically, linguistically, and culturally and/or gender diverse, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited.

Join us!

If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory National Police Check, a Working with Children Check and three COVID-19 vaccinations, and may include a range of additional vaccinations including influenza, as required by the Department of Health. If you need assistance or require any reasonable adjustments to fully participate in the application or interview process, you are welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

Enquiries:

For further information please view the Position Description for this role.

If you have any enquiries, please contact Sue McCarthy- (Acting) Nurse Unit Manager on 03 8345 3321 [email protected]

or Laurie Austin- Associate Unit Manager on 03 8345 3341

Application closing date: 28 April 2025