About Us: With over 29 years of experience, TURSA is a respected not-for-profit provider of Employment and Training Services. We operate under contracts from the Australian Government, delivering essential services such as Workforce Australia – Employment Services, Disability Employment Services, and Workforce Australia – Transition to Work. As an Employment and Training Organisation, we are committed to empowering participants and enabling long-term sustainable employment outcomes.

Our Reach: Our geographical footprint spans over 48 offices from Foster in NSW to Noosaville in QLD. We serve diverse communities and work tirelessly to provide excellent customer service and personalised advice to participants.

The Role: Youth Adviser (YA) - As an YA at TURSA, you'll engage with at-risk young people between the ages of 15 to 24, helping them transition to education and/or employment.

This role will be based at our Woodridge site and is a permanent full-time position. Though this role is advertised for full-time, if you are the right candidate, we may consider part-time positions.

Your responsibilities include:

• Stakeholder engagement across Woodridge, Capalaba and Beenleigh sites
• Working with at-risk young people, providing individually tailored vocational and non-vocational support
• Aid in the preparation of resumes, job applications and interview preparation
• Build sustainable and long-term relationships with employers whilst sourcing opportunities for employment outcomes
• Providing on-going support, monitoring and mentoring after employment / education has commenced
• May require some irregular travel in the local area

What we offer: We value our team members and offer attractive benefits:

• Above Award Salaries: Recognising your expertise and dedication.
• Monthly Bonuses: Rewarding your performance
• Work-Life Balance:
• Fortnightly Rostered Day Off (RDO): Flexible use - full day, half day, 2-hour blocks
• Trial of a 4-Day Work Week: Explore new ways of balancing work and life.
• Superannuation at 12%: Investing in your future.
• Generous Not-for-Profit Salary Packaging Entitlements: Maximising your income.
• Inc. Novated Leasing
• Paid Parental Leave: Supporting your family.
• Fully funded access to Professional Development: Enhancing your skills.

What we need from you:

• Ability to build professional relationships with employers and participants
• Effective oral and written communication skills
• Confidence in a high volume, fast paced environment
• Highly organised with strong administration skills
• Resilient & empathetic towards others

Although previous experience in Employment Services is an advantage, it is not essential. Some of the diverse backgrounds that people have joined us from include community and emergency services, banking, sales, retail and customer service just to name a few. Individuals have found rewarding and fulfilling careers with our organisation, contributing their unique experiences and skills.

TURSA reserves the right to appoint an applicant at any time.

Successful applicants will be required to undertake an Australian Federal Police Check and Working with Children Check.