AFTER HOURS WOMEN'S CRISIS SUPPORT WORKER (Caretaker)

Fantastic after hours/on call opportunity to support and work with vulnerable women and children in the ACT region as part of Toora's expanding care team!

Permanent Part time, After hours, on-call position

(Week day evenings 5-9 pm in person, weekday evenings 9pm-9am and 24 hours over weekends available for calls and able to drive to site as required)

Work one week in every 3 week rotating roster

ACT Community Sector MEA Level 4.1 - 4.4

Rate: $43.08 - $46.35 per hour + superannuation + penalties as per the Community Sector Multiple Enterprise Agreement

Female or female identifying applicants only please as per section s 33B(1) of the Discrimination Act 1991. Aboriginal, Torres Strait Islander, and CALD women are encouraged to apply.

ABOUT TOORA WOMEN INC.

Toora Women Inc. supports women with complex issues who have experienced past or present trauma, such as:

domestic, family and sexual violence

mental health issues

drug or alcohol dependency

homelessness or needing support to stay out of the homelessness system

time in ACT Corrections.

Our current domestic violence, homelessness and AOD health treatment programs range across a variety of settings, such as, crisis, transitional and head tenancy accommodation, day programs, counselling and outreach support. This allows Toora to provide wrap-around trauma-informed care within an integrated service system. We deliver these complex services within a human rights and gendered framework.

ABOUT THIS POSITION

The Caretaker provides out of hours crisis support and intervention to Toora Women clients residing in our 12 shared residential properties, via phone or attendance at residence as required.

The Caretaker works one week in three as part of a rotating roster, and includes evening and overnight support requirements.

Our Caretakers also provide support for client services whilst they are on shift.

Responsibilities

Respond to emergency contacts from Toora clients and undertake emergency assessments including safety and risk.

Provide crisis intervention, practical and emotional support to clients, by phone or by attending the Toora residence as deemed necessary.

Encourage women to self-manage crisis, in the first instance.

Develop and maintain facility knowledge of Toora Women Inc. residences.

Be available to respond immediately to any phone call, by keeping a designated mobile phone charged and in close vicinity.

Restrict whereabouts and be able to attend any work site within 30 minutes of call out.

Always ensure zero blood alcohol level during shifts.

Provide handover to relevant case coordinator or care team member at end of each shift.

KEY CAPABILITIES

Ability to work as part of a team and to build strong relationships with colleagues and clients

High levels of personal integrity and committed to living our organisational values everyday.

Capacity to work with women experiencing challenging behaviours and comorbid or crisis situations

Well-developed communication skills

Ability to relate sensitively to women of diverse cultural, social, economic backgrounds.

Proficient computer skills including the use of Microsoft office applications.

ESSENTIAL QUALIFICATIONS & EXPERIENCE

Relevant Community Service qualifications and short-term crisis intervention skills

Experience in the community sector, ideally with homelessness, DFV or AOD.

Possess a valid ACT Working with Vulnerable People registration and a satisfactory National Police Check.

Possess a current driver’s license and be willing to drive.

HOW TO APPLY

Please apply via the 'Apply Now' button via Seek.

CONTACT FOR MORE INFORMATION

For additional information please contact the People and Culture team via email at [email protected] using the subject line: After hours Women's Crisis Support Worker (Caretaker) enquiry

Female or female identifying applicants only please as per section s 33B(1) of the Discrimination Act 1991. Aboriginal, Torres Strait Islander, and CALD women are encouraged to apply.