Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.
Join an organisation that makes a real difference within the community.

About Centrecare
Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, family violence support, mediation and justice programs in over 11 locations across the Perth Metro, Goldfields and Bunbury region.
About the Service
The Homelessness Services Connector is Phase Three of the expansion of Entrypoint Perth. The service will support the Department of Communities Find My Way portal. The Find My Way portal is an online tool that can be utilised by members of the Western Australian public to access information on specialist homelessness services (SHS) in Western Australia. For people experiencing or at risk of primary homelessness, there will be an option via the portal to connect online with a Homelessness Service Connector and we are looking to fill three positions.
About the role
As one of our Homelessness Service Connector, you will work primarily within an online platform to connect people who are experiencing or at risk of primary homelessness with specialist homelessness services by:

• Triaging clients and making appropriate referrals to available services and/or accommodation.
• Liaising with specialist homelessness services to progress referrals.
• Communicating to service users the outcome of referrals via an online tool.

A few specifics

• Actively network, foster and establish linkages with specialist homelessness services.
• Assist in providing up-to-date information on a range of accommodation options and support service resources in the metropolitan area.
• Enter all required data and information Specialist Homelessness Information Platform.
• Make referrals to available services and/or accommodation.
• Work collaboratively with specialist homelessness services and clients to provide a range of referrals to services.

What we are looking for
Well-rounded and experienced workers with appropriate qualifications and demonstrated skills and experience of working to support clients with issues relating to homelessness and Family and Domestic Violence.
To be successful, you will need:

• Recognised qualifications, Diploma in Community Services, Social Work or related disciplines.
• Experience working with homelessness services and supporting clients facing FDV.
• Highly proficient in computer literacy.
• Ability to work with a broad cross section of people.
• Valid driver’s licence.
• National Police Certificate and Working with Children Card

Benefits

• Salary packaging options up to $15,900, increase your take home pay.
• Discounted corporate health cover provided for by Medibank Private.
• Annual leave loading at 17.5%.
• Extra 5 days leave per year pro rata.
• Access to professional development training.
• Insurance cover to and from work.
• Employee Assistance Program.

How to Apply:
A full list of selection criteria for this position can be accessed on our online job portal - click Apply and you will be direct to our portal. To be successfully screened for these roles, applications will only be considered if selection criteria is submitted.
Position Closes:10 May 2025
Shortlisting will commence straightaway, Centrecare reserves the right to close the position early if needed.
At Centrecare:
Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. harm. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of the child and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.
We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.
We support the Uluru Statement from the Heart: Centrecare is committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.