Company description:

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the Department of Education, please visit http://www.dec.nsw.gov.au/

Job description:

At the NSW Department of Education, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.

• 2x Ongoing Full-Time positions
• Located in Parramatta with flexible working arrangements available
• Clerk Grade 11/12 with salary ranging from $145,378 to $ 168,130 + super and annual leave loading
• We encourage Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people living with disability to apply

About the role

The Manager, Design leads projects and colleagues to collaboratively progress system and service design, project delivery and improvement in tight timeframes. The role has a key leadership function in developing team and colleagues' design capabilities and supporting the communication of the team's work with stakeholders and delivery partners across government.

1x Ongoing Full-Time position is targeted to the employment of an Aboriginal and/or Torres Strait Islander person and is authorised by the Department's EEO Management Plan in accordance with Part 9A of the Anti-Discrimination Act 1977. First Nation peoples are encouraged to apply and great consideration will be given to their application. In the event there is not a suitable Aboriginal and/or Torres Strait Islander applicant, other applicants will be considered and may be appointed to the role.

For further information please click here to view the role description

About you

As the ideal candidate you will have the below skills and experience:

• Substantial experience in applying human-centred design methodologies and practice - including user research, qualitative synthesis, prototyping and facilitation - in a complex service environment, and the ability to coach others to develop these skills
• Significant experience in making design processes work effectively (in a government or similarly complex system environment), including influencing working practices, culture and decision-making
• Strong stakeholder engagement and communication skills, with experience supporting multidisciplinary teams to align design and delivery streams
• A track record of contributing directly to service design projects while also supporting performance monitoring and reporting through milestones, metrics or delivery frameworks
• Experience working in agile, cross-functional environments and contributing to strategic design direction across programs of work
• Degree qualification in a related field, or equivalent experience in service design
• Interest or background in Education, with a focus on early childhood education and care

Key knowledge and experience

• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people

• Substantial experience of applying human centred design methodologies and practice (including user research, prototyping and facilitation) in a complex service environment and the ability to coach others to develop these skills are necessary
• Have significant experience of making design processes work effectively in a complex government environment, influencing working practices and culture to support this

Essential requirements of the role

• Degree qualification in related field or equivalent service design experience
• A valid Working With Children Check
• Demonstrated understanding of and commitment to the value of public education

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attached a resume (maximum 5 pages) and cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now'.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Closing date: Thursday, 8th of May 2025 at 11:59PM

For role enquiries please contact Alissa Mott at [email protected] and for recruitment process enquiries please contact Rajaa Nour at [email protected].

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ([email protected]) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.