The multi-million dollar transformation of Lord Stanley Hotel is nearly complete! Featuring a state-of-the-art Gaming Room, one of Brisbane’s greenest and most inviting Beer Gardens, a Sports Bar, Restaurant, a massive 200” LED TV wall, Kids Playground, Function Room, and a stunning Deck overlooking the Gabba, Lord Stanley Hotel is set to become a premier hospitality destination.

About the Role

The Hakfoort Group is seeking an accomplished and driven Assistant Manager to join our team at the Lord Stanley Hotel, East Brisbane. As the Assistant Manager you will play a pivotal role in ensuring the smooth and efficient operation of the hotel. You will be responsible for overseeing all aspects of operations, fostering strong relationships with team members and customers, and maintaining a commitment to delivering exceptional experiences.

Key Responsibilities

Assisting the General Manager in overseeing all aspects of hotel operations, including front-of-house, food and beverage, and housekeeping

Assist in staff training and development

Ensuring exceptional customer service and creating a welcoming environment for all patrons;

Effectively managing and leading a team of hospitality professionals;

Monitoring inventory, ordering supplies, and maintaining financial records;

Implementing and enforcing hotel policies and procedures;

Identifying and addressing any operational issues or concerns in a timely manner;

Actively contributing to the development and implementation of strategic plans to drive business growth and profitability.

About You

Minimum 2-3 years of experience in a similar Assistant Manager or supervisory role within the hospitality industry;

Strong leadership and people management skills, with the ability to motivate and develop a team;

Excellent communication and customer service skills, with a commitment to providing a high-quality experience;

Proficiency in financial management, including budgeting, inventory control, and cost-saving initiatives;

Demonstrated problem-solving and decision-making abilities;

A flexible and adaptable approach to work, with the ability to thrive in a fast-paced environment;

Knowledge of relevant hospitality industry regulations and compliance requirements.

What We Offer

Competitive salary $80,000 - $90,000 depending on experience

Training & career development programs.

Opportunities for career growth within the Hakfoort Group.

A supportive and inclusive team environment.

About Us

The Hakfoort Group is a leading hospitality group with a growing portfolio of prestigious hotels across Queensland, Australia. Our focus is on delivering exceptional guest experiences while investing in our people and fostering a positive work culture.

Join us at the Lord Stanley Hotel and be part of an exciting new era in Brisbane hospitality!

Apply now and take the next step in your hospitality career with the Hakfoort Group.