The Senior Property Manager (Residential) is responsible for overseeing and managing residential rental properties on behalf of the property owners. The role involves a combination of training, administrative, financial, and operational tasks to ensure properties are well-maintained and profitable. This role requires a high level of expertise and experience.

Key Responsibilities:

Assisting with new Management sign-ups, including the Management Authority
Attending court matters

Property Maintenance:

Coordinate repairs and maintenance activities with approval from the property owners, as directed.
Conduct routine property inspections and report to the property owners using Rentfind Inspector.
Attend to and manage disaster and urgent maintenance issues

Marketing and Leasing:

Advertise properties and manage the process of leasing
Prepare and coordinate marketing activities for properties in discussion with the property owners
Tenancy management:
Prepare tenancy agreements and tenant onboarding using Console Cloud and REI Forms
Liaise with Trust Accountant for bond and rent receipts
Conduct ingoing and outgoing inspections and prepare the reports
Conduct final inspections through to Bond Disposal
Manage rent and invoice arrears
Prepare and attend Magistrates Court appearances by authority of the property owners
Attend to Bond Disputes in accordance with the process with DMIRS
Negotiate and manage conflict between tenants, property owners and strata as required
Manage insurance claims on behalf of property owners
Property management administration tasks as required
Office administration tasks as required

Trust Accounting:

Collect and receipt rent
Prepare trust account bank reconciliations as required
Liaise with property owners and the trust accountant regarding end of month and financial process.

Compliance:

Ensure properties comply with local laws and regulations.
Maintain a working knowledge of the Residential Tenancies Act, regulations and any amendments from time to time
Maintain a safe and healthy workplace, and abide by workplace health and safety directives
Manage a small team
Any other tasks for example, conducting audits

Skills and Qualifications:

Current registration with DMIRS
Current CPD completed annually
Current National Police Clearance (within 3 years to comply with DMIRS requirements)
Valid Drivers License in WA

Working Conditions:

Based at the Peter Kuhne Real Estate office in Morley with frequent travel to our country properties located in the North Midlands approximately 350km’s from Perth
Limited travel between properties and the office as required
Use of the company vehicle on work related business
Hours of work are full time (38 hours per week) over 5 days, with some weekend work to be expected
Where hours over 76 hours in a fortnight are worked with the approval of the Principal, equivalent time off as per the award will apply

Weekend Rosters:

Out of hours contact by the office or other staff may be expected from time to time but all such contact must be The senior property manager is responsible for the after hour requirements.
On these weekends, the staff member may be contacted by another team member responding to an urgent matter, or by a tenant with an urgent maintenance issue.
The office phones will have the contact details of all current tenants and the staff member is not required to answer a call unless they are able and ready to do so.
The senior property manager should be available to check the phones at least 3 times per day on the roster weekend and respond, whether by phone or SMS, to any call or SMS that has been received.
They are NOT required to check or answer any call or SMS between the hours of 7pm and 8am.

Access to Console Cloud for sending any emails or work orders so that there is a record of the work completed if required.