The role of an Allied Health Receptionist is to ensure that all clients and visitors experience a positive professional impression when accessing the centre.

Duties and responsibilities:

• Manage appointment calendars, billing and provide administration support to the Allied Health Providers across all Centres.
• Provide high level customer service, responding in a friendly, efficient manner to clients, visitors, and telephone and email enquiries for the administrative and clinical teams.
• Act as the first point of contact for information and enquiries
• Provide high-quality client centred care through respectful and professional running of the front office and reception.
• Always maintain the confidentiality and privacy of clients and their records in accordance with privacy legislation
• Ensure all information is recorded and conveyed to the appropriate staff member in a timely, efficient and confidential manner.
• Undertake general administrative duties including scanning documents, mail management, answering the telephone, greeting clients and maintaining a clean and tidy reception area.

Experience:

• This incumbent will have experience in an Allied Health or Medical Receptionist role
• Friendly and caring, with an understanding of confidentiality and working in a mental health and allied health setting.
• Sound understanding of allied health services and billing
• High levels of self-awareness, ability to adjust your communication style to suit your audience and client centred approach to your work.
• Ability to use initiative and to be proactive with tasks as well as taking ownership of deliverables.
• Intermediate computer skills, including proficiency with the Microsoft Office Suite
• Excellent oral and written communication skills

This is a permanent, full time opportunity to work for a wonderful NFP in their Stafford Office. Salary is approx. $70K plus super.