Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel is now recruiting a Counter Coverage Consultant in Queensland.

As a Counter Coverage Consultant, you are the one we depend on to support our teams through your willingness to adapt and flex.

At CHANEL, we aspire to create the conditions for our people to cultivate their unique potential, united with a shared sense of purpose. We aim to establish an environment where each individual can leverage their strengths to grow and thrive with us, bringing their most authentic self in all that they do. To encourage this, our culture is one of respect, inclusivity, collaboration and trust.

THE ROLE YOU PLAY

As a Counter Coverage Consultant, you will leverage your warmth, authenticity and genuine spirit to build long-lasting and meaningful relationships with your clients, fostering loyalty and connection whilst making it your mission to exceed your client’s expectations in a way that only CHANEL can.

WHAT WILL YOU DO

Conducting beauty consultations and makeovers for both existing and new clients utilising your excellent knowledge of our creations.

Advocacy of CHANEL Fragrance and Beauty products to onboard new clients to the Brand.

Upholding the exceptional in-store experience and image that CHANEL is regarded for worldwide.

Collaborate with your team, other functions of the organisation and our partners, to ensure seamless operations and experiences.

WHAT WE ARE LOOKING FOR

Strong interpersonal skills – relationship building and client mindset.

Knowledge of beauty industry trend awareness and confidence to speak about and apply a diverse range of products.

Impeccable grooming and personal presentation in line with CHANEL guidelines.

Flexibility and availability to work a varied roster in line with store trading hours, including regular late-night trading and weekends.

In this position, you will have the opportunity to further develop your skills in luxury retail management and client service, through career planning resources, development through formal training programs (in-house and externally), coaching and more.

Chanel is committed to rewarding people competitively and offering initiatives such as wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

We strongly encourage your application as we value the perspective, experience, and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer, and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.