Go where opportunity is always on

If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Pinnacle Valley team as a Guest Experience Host & Face to Face Lead Generator, today!

How You'll Shine

• Greeting and registering of owners and guests
• Providing information on local area attractions
• Completion of all department-related paperwork
• Using all communication equipment including telephones, facsimiles and computers
• Generating sales appointments for our sales centers located at our amazing resorts and via livestream
• Establishing commonality and building rapport with your customers to ensure an exceptional experience is delivered
• Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process
• Clearly articulating the benefits of traveling within the Wyndham Destinations community
• Meeting targets and KPIs as set by the business
• Meet targets and KPI's as set by the business

How You'll Be Rewarded

Build your career with a value-driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Discounted hotel stays across Australia, Fiji, New Zealand

Great career development opportunities

• Exclusive global discounts on accommodation, dining, lifestyle, and more, adding extra sparkle to your work-life experience.
• Gain full access to Accor's learning and development platform, offering thousands of courses and sessions to unlock your potential and expand your knowledge.
• Great career development opportunities
• Work in a dynamic and supportive environment that values diversity and inclusion.
• Shared rental accommodation available (including WIFI and Electricity)

What You'll Bring

To be successful in this role, you will be:

• Previous experience within a similar hotel position
• Genuine passion for customer service and the local area
• Excellent communicator with strong interpersonal skills
• Enthusiastic, self-motivated and positive individual
• Immaculate presentation and professional grooming standards
• High levels of computer literacy
• Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
• Have the ability to recognise and solve problems in the workplace
• Ability to work a flexible schedule, including nights, weekends, public and school holidays.