We request that all applicants meet the following criteria before applying for this position:

A genuine passion and interest in supporting individuals

Available to work in the area of Ringwood VIC 3134 and within a 20km radius of Ringwood VIC 3134

Skilled to provide all elements of personal care and manual handling to participants with varying needs (this includes support with all hygiene and continence related needs)

Skilled to provide support to individuals in their communities

Experience in managing behaviours of concern

All other requirements listed further below

If you meet all of the above criteria, we would love to hear from you!

Who are we?

Here2Thrive is a community of passionate coordinators, support workers, and participants of the NDIS. Here2Thrive is committed to providing a holistic, empowering, and safe space for both staff and participants to thrive.

Here2Thrive provides a range of NDIS funded services to individuals and families. Our services are designed to promote independence, improve wellbeing, and enhance quality of life. Our team of passionate coordinators and support workers work closely with participants to provide personalised care and support. We take a person-centered approach, and work collaboratively with our participants to help them achieve their goals and aspirations. Our focus is on building strong and meaningful relationships with both our participants and staff and supporting them to live their best lives and feel supported in their careers.

Our vision is for all individuals to live a life of their own choosing where they are valued, respected and included as equal citizens.

Our mission is to provide quality, individualised support that will assist to empower individuals to thrive in all aspects of their lives.

Our support services are offered all around Melbourne and the majority of our services occur in the eastern suburbs of Melbourne. Our support workers travel to participants and specific locations depending on the required support. You must be willing and able to travel in your own vehicle to get to various locations within Melbourne to perform this role. We take into consideration the locations of both support workers/participants, to ensure that the distance travelled to and from support arrangements is reasonable.

Expanding our team:

We are searching for experienced and passionate Disability and Mental Health Support Workers who are confident and experienced in providing both disability and mental health related supports. We are looking for individuals who have a variety of experience, personal and/or professional, with both adults and children. It is highly desirable for our support workers to have experienced a range of support needs, including complex and behavioural support needs. Although we will provide ongoing training and professional development, our support worker applicants should already have qualifications and/or extensive experience within the field of Disability/Mental health.

What do we look for in a Support Worker?

They have an individualised approach for every participant they support

They have the ability to take initiative and be creative in their work

They support participant(s) to reach their outlined goals

They have excellent communication with participants, representatives and their circle of support

They have excellent communication with Here2Thrive management

They have excellent time management skills

They are consistent with using the CareMaster app to check in/out of support shifts and complete brief notes following each support shift (training provided)

They have qualifications/training related to the field of Disability/Mental health

They have current First Aid and CPR certificates

They have both current Police/Working with children checks (employee version)

They have an NDIS Worker Screening Check

They have completed the NDIS Worker Orientation Module (Quality Safety and You)

They have a current Victorian Drivers Licence with comprehensive insurance and be willing to use their vehicle to provide transport (travel reimbursements included)

Applicants must have the right to work in Australia

Why work with us?

We listen to you, and we value you, your time, your life outside of work and your own individual needs

Our director is an experienced support worker and NDIS support coordinator and has lived experience with disability, which inspired her to start the Here2Thrive community

We offer competitive rates of pay ranging from $41.76 per hour on Weekdays up until 8pm, $45.94 per hour on Weekdays after 8pm, $58.47 per hour on Saturdays, $75.17 on Sundays and $91.88 per hour on Public Holidays

We are compassionate and caring and want you to feel safe and valued in the workplace at all times - check out our staff reviews below!

We want you to thrive in your career and we will support you with guidance, training and professional development

Almost all of our support opportunities are regular recurring weekly supports. This means it is highly likely that you will have have consistent and ongoing work with the benefit of being paid at a casual rate!

Testimonials:

"In the time I’ve been with Here2Thrive, I’ve never felt more respected, appreciated and understood by an employer. Ivy, Elizabeth and Linda have made my commencement into this growing organisation smooth and comfortable. I am extremely passionate about working for such an organisation that prioritises their worker’s values, safety and growth.” - Emily, Here2Thrive Support Worker

"I started working for Here2thrive as a support worker at the end of June this year, after previously working for another company. I was looking for a company that truly cared about their employees and client's, and I found that in Here2thrive. I can't say enough positive things about Ivy and here2thrive. Here2thrive values not only their clients, but their support workers. Here2thrive really cares about providing the best quality supports for the client's, as well as always ensuring client's are at the center of any decision regarding support. It is an absolute pleasure working for Here2thrive - Letti V, Here2Thrive Support Worker

"Most kindhearted and caring company to work for. I have loved working for Here2Thrive, I am full supported weather it’s for a client or personal matter, couldn’t recommend them anymore and the great staff they have" - Kristy W, Here2Thrive Support Worker

"I have worked with Here to Thrive support services as a Behaviour Support Practitioner to support the same participants. The care, patience, thoughtful and skillful approach that the team use to support their participants is outstanding and at a level that makes meaningful impact on the people and families they support. The team put their participants first at every opportunity and are genuinely improving the lives of those people in the community. A fantastic, person first service." - Liam Fitzgerald, Behavioural Support Practitioner

"The staff have been an absolute god sent for my daughter Belinda and I. They go above and beyond for us. They empower us and make us feel completely safe and calmed. Anytime Belinda has had and bad week or even if I have had a bad week they are there for us, helping us in any way shape or form. We are truly blessed to have them in our corner and couldn't recommend them enough for their services. Thank you Here 2 Thrive for sending us not 1 but 3 angels from heaven to help us reach our fullest potential. We love you Lady's."- Rebecca, Mother of Here2Thrive Participant

"Ivy, Director of Here2Thrive, is amazing. She is very competent and caring. Ivy is always there for me. She tailors all my support to address my individual needs. She is sensitive and non judgmental. Ivy goes above and beyond. I have really appreciated her enthusiasm and timely manner in which she approaches everything. Nothing is any trouble." - Diane, Here2Thrive Participant

"Ivy is one of a kind. She works from the heart space. It is very refreshing to experience someone like this in the disability arena. You can truly see that this is her passion. Feel very blessed to have Ivy and her team supporting us!" - Lisa, Support Worker for Here2Thrive Participant

"Since working with Here2Thrive, I have gained a genuine understanding of how to provide people with disabilities with choice, consideration and control. Strong communication and close attention to detail means that all participants' preferences and support worker needs are heard and respected. By building not just relationships but authentic connections, the Here2Thrive approach is a standard to be proud of within the sector." - Elizabeth, Here2Thrive Disability Services Coordinator and Former Here2Thrive Support Worker

"Ivy and her support services Here2thrive provide fantastic individual and compassionate client focused support. Ivy always works to the best of her ability and over beyond for your needs. She is completely empathetic and understanding, working towards achieving your goals and provide accurate supportive services to reach them. I am so blessed to have such an amazing support coordinator in my life as not everybody works above and beyond always like Ivy does. Ivy is always professional and has excellent communication skills and NDIS knowledge. Highly recommend any of Ivy's support services!" - Jade, Here2Thrive Participant