Senior Business Analyst

Workplace Injury Commission (WIC)
Melbourne

$ 143,819 per annum (plus super) + excellent mentoring and support

● Play a key role in helping injured Victorians find a way forward

● Enjoy rewarding work, a respectful culture, and the support you need to thrive

● Competitive remuneration, flexibility, and incredible benefits

The impact you'll have:

At the Workplace Injury Commission, we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact.

As the Senior Business Analyst in the Strategy & Experience Team you will be passionate about working in an organisation which is driven by its purpose to help Victorians find a way forward when they are faced with a workers compensation dispute.

You will support the delivery of the Workplace Injury Commission's transformative program, Program Elevate. The Program encompasses four interdependent projects including a service model redesign, case management system replacement, a business classification scheme and organisation design to align the changes.

Contributing your technical expertise you will set up key processes, procedures and standards within projects with a focus on delivering enhancements to existing services in addition to new services to improve and support the user experience for our clients.

As a People Leader of a small team, you will provide clear leadership, direction, guidance, coaching, and mentorship for business analysts at WIC.

Who we're looking for:

With proven experience in leading and delivering project-related business analysis activities, you will demonstrate:

• Demonstrated experience in a similar role within a complex (preferably government) operating environment.

• Extensive experience in mapping current business processes to BPMN 2.0 standard or similar and applying business analysis techniques, method and tools e.g. requirements elicitation and analysis, process analysis and modelling, cost benefit analysis, decision and root cause analysis

• Proven ability to design, organise, and facilitate workshops tailored to diverse key stakeholder groups.

• Demonstrated expertise in using PM, process and data analysis tools such as Jira, Confluence, Trello, Miro, Power BI and other relevant software.

• Strong leadership qualities with the ability to provide mentorship, direction and commitment, whilst working in a team environment.

Your approachable demeanour, creative problem solving skills and positive work ethic will be an asset to you in this role.

For further information, please refer to our position description.

Resolution matters. And so do you.

We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:

• Competitive remuneration, plus generous allowances and reimbursements for study, wellbeing and home-office working.
• More leave when you need it most - flexible leave arrangements tailored to you.
• Access to our 24/7 employee assistance program for you and your family.
• A progressive and supportive work environment with experienced leaders who are invested in you.

Here are some of the things we hope you'll love about working with us:

• Help Victorians find a way forward

Your contributions will support the organisation to play a vital role in helping injured workers and employers overcome some of the most challenging times of their lives.

• Find support and relationships that count

Respect is a key value here. We trust and empower you to be your best self, at work and home.

• Respect today, shape tomorrow

Bring your diverse thinking and help make us even better.

• Be rewarded for your contribution

We offer you real professional development opportunities, plus a wide range of rewards and benefits to help you thrive.

Visit our careers site to find out more and read the stories of our incredible people.

Want to help us shape a brighter future? Join us.

Take your career to the next level with the Workplace Injury Commission. To apply, please submit your resume and cover letter via the link by midnight, Friday 18th April 2025 outlining

• Your interest and motivation in the position and how you can make a valuable contribution to the team and broader organisation.
• Your suitability for the position by outlining all the relevant behavioural traits, skills, experience and capability.

Please note: Applications will be reviewed throughout the application period, and interviews may commence before the application period expires.

Workplace Injury Commission is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact us via email [email protected]

Only people with the right to work in Australia may apply for this position. You will be required to undergo a National Police Check as part of the recruitment process. Successful candidates will be required to provide evidence of their COVID-19 vaccination status or medical exemption prior to commencing employment.